Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Alexander

Arlington

Summary

Customer-focused professional with experience in client support, case management, and event coordination. Skilled in building relationships, resolving issues efficiently, and delivering excellent service in fast-paced environments. Strong background in communication, problem-solving, and handling sensitive information with accuracy and confidentiality. Seeking to bring interpersonal skills and attention to detail to a banking customer service position.

Overview

10
10
years of professional experience

Work History

School Age Manager

XPLOR
12.2015 - Current
  • - Led classroom activities, maintaining order and fostering engagement.
  • - Provided daily supervision, ensuring safety and adherence to policies.
  • - Built trust and rapport with students and families through consistent, reliable communication.
  • Developed engaging lesson plans aligned with curriculum standards.

Charity Event Assistant

Envision Executives
03.2025 - 05.2025
  • - Delivered outstanding customer service by assisting attendees, addressing inquiries, and resolving concerns quickly.
  • - Coordinated event logistics, ensuring smooth operations and professional vendor interactions.
  • - Supported cross-functional teams to manage schedules and maintain accurate records.

Permanency Worker

Our Community Our Kids
08.2022 - 09.2024
  • - Managed a client caseload, maintaining detailed records and ensuring compliance with organizational policies.
  • - Built strong relationships with clients and families by providing guidance, support, and advocacy.
  • - Exercised conflict resolution and problem-solving skills in high-stress situations.
  • - Conducted home visits and facilitated access to community resources.

Education

Bachelor of Science - Business Administration

Southern New Hampshire University
01.2021

High School Diploma - undefined

North Crowley High School
Fort Worth, TX
05.2013

Skills

  • Customer Service & Client Relations
  • Problem-Solving & Decision-Making
  • Communication & Active Listening
  • Conflict Resolution & Crisis Management
  • Organization & Attention to Detail
  • Adaptability in Fast-Paced Environments
  • Documentation & Data Entry Accuracy
  • Team Collaboration

Timeline

Charity Event Assistant

Envision Executives
03.2025 - 05.2025

Permanency Worker

Our Community Our Kids
08.2022 - 09.2024

School Age Manager

XPLOR
12.2015 - Current

Bachelor of Science - Business Administration

Southern New Hampshire University

High School Diploma - undefined

North Crowley High School

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