ASHLEY ALMAGUER
Houston
Summary
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Team Lead Supply Chain
Memorial Herm
2024.05 - Current
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
- Implemented process improvements that streamlined operations and increased overall efficiency.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Demonstrate proficiency in operating a personal computer or hand-held device for completing transportation-specific or job-related functions through the use of MS Office applications to perform moderate to complex analyses of inventory data, product data, and project costs; and, manage product replacement/transition.
- Critical thinking with the ability to offer practical solutions to relative items managed.
- Has a working knowledge of Supply Chain Management operations and resources (software; hardware; human) to appropriately maneuver resources to mitigate obstacles and achieve goals.
- Coaches, develops, trains and mentors team members to build competency of skills, knowledge and abilities to identify and resolve problems, make sound decision and achieve business objectives.
- Works collaboratively with other Supply Chain Management staff/teams to ensure the supplies are ordered, received, inventoried, pulled and deployed effectively.
- Builds relationships with clinical partners to foster positive interactions and meet expected outcomes for services provided.
- Oversees replenishment activities of perpetual and periodic automated replenishment inventories to ensure inventory levels are maintained to meet customer demand while mitigating stock-outs and expirations. Oversees the processes, which include the ordering, staging, delivery, retrieval, and cleaning, of specified portable equipment (e.g. code carts).
- Organizes the work flow, pro-actively problem-solves, anticipating needs, managing multiple ongoing priorities with minimal supervision. Role-models skills, through peer-to-peer accountability, to contribute towards improving department efficiencies and customer satisfaction.
- Serves as the initial point of contact for customer concerns escalating issues when appropriate. Provides reports to management of needs, issues to be addressed, and all important information necessary to ensure department success.
Front Office Manager
Nextgen Customs
2022.04 - 2024.05
- Assist the collision center estimators with acquiring the required and correct
- Parts for the work in process vehicles Assists in the distribution of parts to the body technician to expedite work flow
- Ensure that all parts are charged and linked to the collision management system
- Profit (Net) for billing in the accounting system Responsible for inspecting each part received for accuracy and damage
- Responsible for returning all unused parts within 30 days of receipt
- Keep current on new products and product updates
- Determine availability and provide necessary information for out-of-stock parts
- And secure approval for special and/or emergency orders by Collision Manager Responsible for coordinating sublet vendor and services to assist in expediting
- Work flow Maintains department, demonstrates good housekeeping skills
- Obtain time requirements from technicians and estimators to ensure customer
- Time frames are met for vehicle deliveries Greeting customers and discussing repair options
- Determining repair needs based on customer information, vehicle walk-around
- Inspections and test drives Following up with customers to ensure we have met their expectations
- Building rapport with customers to create a base of referrals
- Gaining superior product knowledge to effectively help customers
- Ensuring that all administrative processes are handled in a timely fashion and in
- Compliance with company policies Providing exceptional customer experience to drive loyalty.
Cosmetic Production Manager
CarMax
2020.09 - 2022.04
- While supervising Detailers, Painters, and Paint Prep Technicians, the Cosmetic
- Manager's responsibilities include maintaining optimal vehicle flow through assigned work zones, maintaining CarMax cosmetic quality standards on all reconditioned vehicles, and maintaining both high quality and production efficiency for the Store's Cosmetic Technicians. Principle Duties and Responsibilities:
- Ensures that all positions are properly staffed at all times.
- Ensures that the cosmetic repairs specified result in finished vehicles that meet
- CarMax cosmetic quality standards Achieves daily and weekly production targets in each cosmetic work zone (Paint
- And Detail) Partners with other functional areas and managers as needed to collaborate on
- Questions of vehicle quality and potential risks Participates and ensure compliance of all CarMax Training and Process
- Initiatives Performs all Asset Protection and EH&S responsibilities expected in the role
- Ensures positive associate engagement through consistent use of the Associate
- Care and Communication (AC&C) tools, such as round tables, one-on-ones, and Compass Engagement Meetings. Manages associate at the individual level by using Managing to the Individual
- (MTI) and through the consistent use of the performance management tools to include performing consistent feedback, observations, file reviews, IDPs, APRs, and performance management Drives team and store performance in meeting or exceeding all department
- Metric goals Continually develops functional knowledge
- Monitored inventory levels and maintained accurate records of stock.
Inventory Lead
CarMax
2017.09 - 2020.02
- Performs all duties of an Inventory Associate and provides customer service.
- Facilitates the direction of work and disseminates tasks from the Reconditioning Production Manager to other Inventory Associates in the areas of: zone maintenance, prep for delivery, vehicle receiving, inventory scanning and reconciliation, final quality of saleable inventory, cosmetic inspections, vehicle movement (both on and off lot), and security. Reports behaviors, attendance, performance and tardiness of other Inventory Associates to the Reconditioning Production Manager. Principle Duties and Responsibilities:
- Ensures daily maintenance and security of the display areas and work-in- process zones.
- Coordinates the efforts of groups of Inventory Associates assigned to perform daily functions as assigned by a manager.
- Ensures that administrative records required for the documentation of work performed are correctly completed.
- Prepares vehicles for delivery to customers.
- Checks in and receives vehicles that are shipped to CarMax.
- Completes the daily scanning and reconciliation of the vehicle inventory.
- Ensures that all vehicles meet CarMax Final Quality Standards.
- Performs Cosmetic Inspections.
- Drives vehicles to and from various locations as requested by the supervisor.
- Provides outstanding customer service at all times.
Inventory Associate
Carmax
2017.01 - 2017.09
- Performs all duties of an Inventory Associate and provides customer service.
- Facilitates the direction of work and disseminates tasks from the Reconditioning Production Manager to other Inventory Associates in the areas of: zone maintenance, prep for delivery, vehicle receiving, inventory scanning and reconciliation, final quality of saleable inventory, cosmetic inspections, vehicle movement (both on and off lot), and security. Reports behaviors, attendance, performance and tardiness of other Inventory Associates to the Reconditioning Production Manager. Principle Duties and Responsibilities:
- Ensures daily maintenance and security of the display areas and work-in- process zones.
- Coordinates the efforts of groups of Inventory Associates assigned to perform daily functions as assigned by a manager.
- Ensures that administrative records required for the documentation of work performed are correctly completed.
- Prepares vehicles for delivery to customers.
- Checks in and receives vehicles that are shipped to CarMax.
- Completes the daily scanning and reconciliation of the vehicle inventory.
- Ensures that all vehicles meet CarMax Final Quality Standards.
- Performs Cosmetic Inspections.
- Drives vehicles to and from various locations as requested by the supervisor.
- Provides outstanding customer service at all times.
Courier
Around the Clock Courier
2016.02 - 2020.05
- Delivery to known contractors from the CITY OF HOUSTON to different
- Locations, mainly delivering plans & permits. Successfully planned and managed delivery routes for multiple clients to ensure
- Timely delivery of packages. Operated company vehicles to transport, deliver and pick up packages on
- Assigned routes. Demonstrated excellent customer service skills when interacting with clients
- And customers. Ensured that all packages were handled carefully and securely during transport
- Minimizing damage or loss. Used cell phones and radios to upload time, delivery and shipment information
- Onto company website or database. Communicated effectively with dispatch personnel regarding changes in
- Schedule or route information.
Courier Driver
Morningstar
2015.05 - 2018.08
- Pick up and deliver specimens from Urologist & endoscopy to office.
- Operated company vehicles safely while following local traffic laws and speed
- Limits. Successfully planned and managed delivery routes for multiple clients to ensure
- Timely delivery of packages. Resolved customer complaints in a professional manner, leading to increased
- Customer satisfaction ratings. Identified new routes during weather delays to facilitate on-time deliveries to
- Customers. Avoided time delivery delays by carefully planning best routes.
- Maintained accurate records of package pick-up and drop-off locations, using
- Electronic scanners. Loaded vehicles properly to maximize efficiency while adhering to weight
- Restrictions and safety protocols. Developed strong relationships with clients by providing reliable services
- Consistently. Delivered packages on time and kept track of daily progress utilizing computer
- Software programs.
Education
Associate of Science - Liberal Arts And Sciences
Houston Community College
Houston, TX2012-01
Skills
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Task delegation
- Goal setting
- Operations management
- Staff development
- Shift scheduling
- BlueBin Systems & Gemba Audits
- Data Tracking and Reporting
- Lawson( inventory )
Certification
Driver's License
Timeline
Team Lead Supply Chain
Memorial Herm
2024.05 - Current
Front Office Manager
Nextgen Customs
2022.04 - 2024.05
Cosmetic Production Manager
CarMax
2020.09 - 2022.04
Inventory Lead
CarMax
2017.09 - 2020.02
Inventory Associate
Carmax
2017.01 - 2017.09
Courier
Around the Clock Courier
2016.02 - 2020.05
Courier Driver
Morningstar
2015.05 - 2018.08
Associate of Science - Liberal Arts And Sciences
Houston Community College