Ashley Almonte Gonzalez
Philadelphia,PA
Summary
Dynamic Medical Assistant with a proven track record at Lower Merion Family Medicine, enhancing patient care through exceptional clinical documentation and efficient appointment setting. Fluent in Spanish and English, my adaptability and strong sense of personal responsibility have significantly improved patient experiences. Skilled in phlebotomy and HIPAA compliance, I excel in fast-paced environments, fostering trust and professionalism.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Lower Merion Family Medicine
05.2019 - 02.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient spirometry.
- Measured patient pulse oximetry.
- Prolia coordinator and Prior authorization.
- Vaccine for Children (VFC) Coordinator.
- Prepping the charts before patients were seen for their appointments (annual physicals, OB-GYN, Follow-ups).
- Lunch coordinator for Sales Representatives to speak with physician about a certain product.
Medical Assistant
Shyrelle Gardner Associates
03.2017 - 03.2019
- Self-motivated with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Sanitized, restocked, and organized examine rooms and medical equipment.
- Obtained patient medical history, medication information, symptoms, surgeries and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician.
- Performed medical records management, including filing, organizing, and scanning documents.
- Collected and documented patient medical information such as blood pressure, height and weight.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazards waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy task efficiently wile ensuring minimal discomfort for patients during blood collection procedures.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Retail Worker
American Eagle Outfitters, Inc
12.2016 - 01.2017
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
Olney Charter High School
Philadelphia, PA06.2015
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Clinical Documentation
- Data Entry
- Reliable team player
- Phlebotomy
- Immunization Administration
- Laboratory Specimen Collection
- Professionalism and Ethics
- Appointment Setting
- Medical Records Management
- Fluent in [Spanish, English]
- Adaptable
- Inventory Management
- Family Education
Volunteer & Extra-Curricular Experience
- School to Career Internship - Mr. Rivera - Olney Charter High School / Antonia Pantoja Charter School from January 2015 to April 2015.
- Brightwood Career Institute Externship at Shyrelle Gardner Associates from February 2017 to April 2017.
- Volunteer to administer COVID-19 vaccines to people during the pandemic at certain locations.
Timeline
Medical Assistant
Lower Merion Family Medicine
05.2019 - 02.2024
Medical Assistant
Shyrelle Gardner Associates
03.2017 - 03.2019
Retail Worker
American Eagle Outfitters, Inc
12.2016 - 01.2017
High School Diploma -
Olney Charter High School