Ashley Altamirano
Upland,CA
Summary
Hardworking and reliable student with strong ability in customer service. Offering positivity and efficient work. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Motivated student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
4
4
years of professional experience
Work History
Host
Heroes Restaurant And Pub
Ontario, CA
12.2023 - Current
- Greeted guests upon arrival and provided them with menus.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Served as point-of-contact for resolving guest complaints or special requests.
- Provided excellent customer service by anticipating customer needs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Team Member
Nalu Health Bar
Honolulu, HI
02.2023 - 05.2023
- Received and processed customer orders accurately and efficiently.
- Rotated stock to ensure freshness.
- Checked expiration dates for quality assurance.
- Followed all safety protocols when handling food products.
- Heated ingredients and assembled dishes on grill top in accordance with recipes.
Customer Service Teammate
Macy's Department Store
Honolulu, HI
11.2022 - 02.2023
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Crew Member
McDonald's
Arizona City, AZ
02.2020 - 04.2020
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
Education
High School Diploma -
Los Altos High School
Los Altos, CA05-2022
Some College (No Degree) - Business Administration
Hawaii Pacific University
Honolulu, HISome College (No Degree) - Business Administration
Mt. San Antonio College
WalnutSkills
- Team Collaboration
- Detail Oriented
- Customer Service
- Professional Appearance
References
References available upon request.
Timeline
Host
Heroes Restaurant And Pub
12.2023 - Current
Team Member
Nalu Health Bar
02.2023 - 05.2023
Customer Service Teammate
Macy's Department Store
11.2022 - 02.2023
Crew Member
McDonald's
02.2020 - 04.2020
High School Diploma -
Los Altos High School
Some College (No Degree) - Business Administration
Hawaii Pacific University
Some College (No Degree) - Business Administration
Mt. San Antonio College
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