Ashley Alvarez
McAllen
Summary
Detail-focused Insurance Verification Specialist with a reputation for high productivity and efficient task completion. Specializing in insurance policy verification, claim processing accuracy, and patient data confidentiality management. Demonstrated expertise in communication, problem-solving, and time management to ensure seamless operations within healthcare settings.
Overview
9
9
years of professional experience
Work History
Insurance Verification Specialist
DHR Health
07.2024 - Current
- Led team efforts during leader's absence.
- Collaborated on surgical procedures related to cardiology.
- Retained strong medical terminology understanding in effort to better comprehend procedures
- Managed multiple tasks and priorities in a high-volume, fast-paced environment
- Assisted in training new staff on insurance verification procedures and best practices
- Identified needs of customers promptly and efficiently
- Performed basic clerical duties such as answering emails, faxing documents
- Provided customer service support for patients by answering phone calls and responding to emails
- Insuring AR tracker and crystal report completed
Instructor
City of McAllen
05.2016 - 06.2018
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Enhanced classroom collaboration through the implementation of group projects and team-building activities.
Sales Manager
Franciscas Showroom
01.2016 - 05.2016
- Oversaw daily store operations including opening and closing.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Oversaw merchandising and maintained display standards.
Education
Public relations
South texas college
McAllen, TX06-2012
Skills
- Type 96 words per minute
- Proficient with project management software
- Team player
- Excellent time management skills
- Conflict management
- Public speaking
- Insurance benefits verification
- Customer service support
- Attention to detail
- Accuracy and precision
Accomplishments
Employee Of The Month
Timeline
Insurance Verification Specialist
DHR Health
07.2024 - Current
Instructor
City of McAllen
05.2016 - 06.2018
Sales Manager
Franciscas Showroom
01.2016 - 05.2016
Public relations
South texas college
Similar Profiles
Noah TharpNoah Tharp
Intern at DHR HealthIntern at DHR Health
Valeria A GarzaValeria A Garza
Cna at DHR HealthCna at DHR Health
Klarissa ReyesKlarissa Reyes
HR Recruiter at DHR HealthHR Recruiter at DHR Health
David EsquivelDavid Esquivel
PACKERS AND STACKERS at Ben’sPACKERS AND STACKERS at Ben’s
David GutierrezDavid Gutierrez
Head Orchestra Director at Homer J. Morris Middle SchoolHead Orchestra Director at Homer J. Morris Middle School