Dedicated Lead Waitress with a strong focus on order accuracy, exceptional food presentation, and fostering customer loyalty. Committed to delivering warm and friendly service while ensuring a safe and enjoyable dining experience.
Overview
14
14
years of professional experience
Work History
Lead Waitress
Herrera's Cafe
Dallas, TX
06.2012 - 12.2025
Developed and maintained positive relationships with regular patrons to encourage loyalty.
Collaborated with kitchen staff to ensure accurate order fulfillment and timely service delivery.
Handled cash transactions accurately and responsibly when required.
Stepped into various roles within the restaurant as needed, showcasing adaptability and team player mindset.
Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
Increased customer satisfaction by providing exceptional service and maintaining a friendly demeanor.
Explained menu items and suggested appropriate options for food allergy concerns.
Developed rapport with regular customers, fostering loyalty and repeat business for the establishment.
Adhered to safety protocols by promptly addressing spills or other potential hazards in the dining area.