Ashley A. Martin-Gatewood
Las Vegas,NV
Summary
Multi-talented and collaborative administrative manager focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering several years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions. Decisive Administrative Manager manages team members and handles business operations with sound judgment and reasoned thinking. Highly resourceful with proven history of tackling complex projects with superior results. Proficient in managing schedules, coordinating company events and producing financial reports.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Vounteer
Cynthia Cunnigham Elementary School
Las Vegas, NV
08.2024 - Current
- Provided assistance to staff in the daily operations of the organization.
- Assisted with data entry projects to update organizational databases.
- Created and distributed marketing materials for upcoming events.
- Attended weekly meetings to discuss progress and future initiatives.
- Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
Financial Office Assistant
Clark County DAFS
Las Vegas, NV
10.2023 - 07.2024
- Maintained accurate financial records, including invoices and receipts.
- Prepared monthly bank reconciliations to ensure accuracy of account balances.
- Assisted with the preparation of budget reports and forecasts.
- Processed payments for vendors in accordance with company policies.
- Resolved discrepancies between vendor invoices and purchase orders promptly.
- Performed data entry into accounting systems as required by management.
- Generated periodic financial reports detailing income, expenses, assets, liabilities.
- Developed strategies for improving cash flow management processes.
- Created spreadsheets to track transactions and monitor trends over time.
- Organized and maintained personnel records including new hire paperwork and changes to employment status.
- Managed employee onboarding program for new hires ensuring completion of all required documents.
- Coordinated with department heads to ensure compliance with corporate policies and procedures.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Performed research on emerging industry standards, regulatory updates and new technologies.
- Conducted workplace inspections to ensure OSHA standards were met.
- Negotiated with vendors to secure advantageous terms and conditions.
- Maintained relationships with existing suppliers to ensure timely delivery of products and services.
- Evaluated bids from potential vendors and selected the most suitable one based on price, quality, and delivery terms.
Relationship Banker
Bank of America, NA
Henderson, NV
10.2013 - 10.2023
- Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
- Built long-term relationships with customers by providing personalized service and support.
- Advised customers on bank products, services and financial planning options.
- Attended meetings with other bankers to discuss best practices related to relationship building.
- Educated customers on options for managing financial transactions by leveraging technology, tools and resources.
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Ensured compliance with all applicable laws, regulations, and standards.
- Collaborated with senior leadership on strategic initiatives related to operations.
- Evaluated existing processes regularly for potential optimization opportunities.
- Provided guidance on best practices for creating an inclusive work environment.
- Coordinated efforts between team members to ensure successful completion of projects in a timely manner.
- Monitored progress against objectives set out in the organization's diversity strategy plan.
- Participated in internal meetings, committees, task forces, or working groups related to diversity initiatives.
- Conducted detailed research on customer complaints and determined appropriate solutions.
- Maintained accurate records of all interactions with customers.
- Answered customer inquiries regarding product features, pricing plans and orders.
- Provided technical assistance to customers through online chat or telephone support.
Education
Certification - Front End Web Development
Udacity
Online08-2023
High School Diploma -
Robert A Millikan
Long Beach, CA06-2003
Certification - Banking And Finance
Regional Occupation Program of Long Beach
Long Beach, CA06-2003
Certification - Business Analytics
Udacity
OnlineSkills
- Recordkeeping
- Volunteer Recruitment
- Event Setup
- Data Entry
- Computer Skills
- Mail handling
- Presentation Design
- Spreadsheet Management
- Clerical Support
- Troubleshooting
- Usability Testing
- Requirements Gathering
- Problem-Solving
- Critical Thinking
- Javascript
- Attention to Detail
- UX Design
- CSS
- HTML
- Food Preparation
- Student Monitoring
- Positive Reinforcement
- Parent Communication
- Arts, crafts, and games
- Social services knowledge
- Strong computer skills
Languages
Spanish
Professional
Laos
Elementary
ASL
Limited
Navajo
Limited
Certification
- Nevada Public Notary
- Banking and Finance
- Front End Web Development
- CPR Adult/Peds
Affiliations
- Community Volunteer over 20 years
- Elementary School Volunteer
Timeline
Vounteer
Cynthia Cunnigham Elementary School
08.2024 - Current
Financial Office Assistant
Clark County DAFS
10.2023 - 07.2024
Relationship Banker
Bank of America, NA
10.2013 - 10.2023
- Nevada Public Notary
- Banking and Finance
- Front End Web Development
- CPR Adult/Peds
Certification - Front End Web Development
Udacity
High School Diploma -
Robert A Millikan
Certification - Banking And Finance
Regional Occupation Program of Long Beach
Certification - Business Analytics
Udacity
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