ASHLEY ANDERSON
Minot
Summary
Experienced healthcare administration professional with a background in management, revenue cycle operations, and team leadership. Transitioned from 8 years as a Restaurant General Manager to a Medical Practice Manager, bringing skills in optimizing efficiency, exceeding goals, and driving performance. Expertise in analytics, financial oversight, and staff development. Skilled in process improvement and operational excellence, with a proven ability to lead diverse teams in both hospitality and healthcare
Overview
14
14
years of professional experience
Work History
Practice Manager
Trinity Health Hospital
06.2024 - Current
- Oversee practice operations, including budget preparation, performance monitoring, and strategic planning to meet financial and clinical goals
- Manage provider recruitment, scheduling, and productivity optimization while serving as the administrative supervisor for Advanced Practice Providers
- Collaborate with hospital leadership and marketing to enhance operations, improve patient satisfaction, and maintain practice reputation
- Ensure departmental compliance with Trinity Health policies while coordinating staffing coverage and administrative functions
Business Office Representative
Memorial Hospital at Gulfport
02.2020 - 05.2024
- Coordinated efficient operations of outpatient physician clinic through comprehensive administrative support
- Maintained accurate clinical and financial records while ensuring compliance with healthcare regulations
- Managed insurance verification processes, including benefits certification and point-of-service payment collection
- Optimized patient scheduling through interdepartmental coordination and resource management
- Processed prior authorizations for referrals and medications to ensure timely patient care
- Facilitated care continuity through efficient management of external facility referrals
General Manager
Moe’s Southwest Grill
06.2011 - 05.2018
- Led and developed teams of 10-18 employees, overseeing recruitment, training, and performance management.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored sales performance and managed operational budgets to consistently meet financial targets.
- Managed payroll processing and staff scheduling to optimize workforce efficiency.
- Engaged with customers, gathered feedback, and implemented positive changes based on their input to enhance the dining experience.
Education
High School Diploma -
St. Martin High School
St. Martin, MSSkills
- Team Leadership & Development
- Financial Planning & Analysis
- Operations & Process Optimization
- Microsoft Office Suite
- Documentation & Compliance
- Staff Training & Development
- Staff management
- Electronic health records
- Patient relations
Timeline
Practice Manager
Trinity Health Hospital
06.2024 - Current
Business Office Representative
Memorial Hospital at Gulfport
02.2020 - 05.2024
General Manager
Moe’s Southwest Grill
06.2011 - 05.2018
High School Diploma -
St. Martin High School