Ashley Angus
Christian Servants
Pardeeville,WI
8
years of professional experience
Results-driven leader with extensive experience in team building and operational management. Known for fostering positive workplace environments and implementing process improvements. Ready to contribute to organizational growth through effective communication and strategic problem-solving.
Work History
In-home Caregiver
11 Months- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Developed personalized care plans in collaboration with families and medical staff to address individual needs.
- Maintained a clean and safe environment, ensuring compliance with safety regulations and standards.
- Provided companionship and emotional support, fostering positive relationships with clients and families.
Housekeeper
8 Months- Supervised daily cleaning operations, ensuring adherence to hotel standards and guest satisfaction
- Conducted regular inspections of guest rooms, identifying areas for improvement in cleanliness and maintenance.
Storage Operations Specialist
4 Months- Managed inventory levels to ensure accurate stock availability and minimize discrepancies.
- Operated storage management systems for efficient tracking and organization of customer belongings.
- Assisted customers with rental processes, providing guidance on storage options and policies.
- Conducted routine safety inspections to maintain compliance with operational standards and regulations.
- Developed training materials for new staff on best practices in storage operations and customer service techniques.
- Conducted call backs for delinquent customers.
General Manager
11 Months- Oversaw daily operations, ensuring efficient workflow and customer satisfaction.
- Managed staff performance, providing training and development opportunities to enhance skills.
- Implemented process improvements that increased operational efficiency and reduced costs.
- Analyzed inventory levels, optimizing stock management to meet customer demand effectively.
- Established safety protocols, promoting a culture of safety among team members and customers.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Customer Service Representative
4 Years 3 Months- Assisted customers with inquiries and resolved service issues efficiently.
- Processed rental agreements and payments accurately using company software systems.
- Guided customers through moving supply options, enhancing product knowledge and recommendations.
- Maintained organized inventory of equipment and supplies to ensure availability for customer needs.
- Collaborated with team members to streamline service workflows and improve response times.
- Provided training support to new staff, fostering a knowledgeable customer service team environment.
- Developed solutions for common customer challenges, contributing to overall operational efficiency.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
Education
Associate of Arts - Business Administration And Management
Skills
Cleaning and sanitizing
First aid and safety
Leadership and team building
Problem resolution
Operations management
Team player
Customer relations
Inventory control
Employee scheduling
Verbal and written communication
Administrative skills
P&L management
Schedule management
Facility management
Timeline
In-home Caregiver
Christian Servants
10.2025 - CurrentRead More
Housekeeper
Voyaguer Inn
06.2024 - 02.2025Read More
Storage Operations Specialist
Uhaul
10.2023 - 02.2024Read More
General Manager
Uhaul Moving And Storage
11.2022 - 10.2023Read More
Customer Service Representative
Uhaul Moving And Storage
08.2018 - 11.2022Read More
University of Phoenix
Associate of Arts from Business Administration And Management
Read More