Ashley Anton
Portland,OR
Summary
Proactive Plumbing Associate with diverse experience in customer service, cashier operations, and freight management. Known for increasing client retention and contributing to revenue growth through exceptional communication and upselling skills. Strong knowledge of safety compliance, inventory management, and basic math proficiency, bringing meticulous planning and coordination to every task.
Overview
4
4
years of professional experience
Work History
Plumbing Associate
The Home Depot Store 4007
2024.06 - Current
- Collaborated closely with other tradesmen, fostering a positive working environment for efficient project completion.
- Increased client retention with exceptional communication and follow-up on service calls.
- Expedited project timelines with meticulous planning and coordination of tasks among team members.
- Contributed to increased revenue by upselling additional services based on customer needs assessments.
- Ensured safety compliance by adhering to industry regulations and company protocols during installations and repairs.
Cashier
The Home Depot Store 4007
2024.04 - 2024.05
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Freight Team Associate
The Home Depot Store 4007
2023.02 - 2024.04
- Lifted and moved items weighing [Number] pounds multiple times per shift.
- Loaded and unloaded trucks.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Used pallets, straps and load bars to secure freight for transport.
- Led by example, demonstrating strong work ethic and commitment to excellence in all tasks undertaken, inspiring team members to strive for their personal best while contributing positively towards the overall success of the organization.
Front Desk Receptionist
Peak Performance
2022.06 - 2023.01
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Overnight Freight Associate
Amazon
2022.01 - 2022.06
- Ensured a safe work environment by adhering to company safety policies and procedures at all times.
- Reduced product damages by carefully handling and storing items in designated areas.
- Provided excellent customer service, addressing any inquiries or concerns from shoppers that arose during overnight stocking hours.
- Adapted swiftly to changing priorities, demonstrating flexibility in managing multiple tasks simultaneously during overnight shifts.
Day Shift Associate
Amazon
2021.01 - 2021.12
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Packed, weighed and shipped items per customer specifications.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Enhanced overall package presentation with meticulous attention to detail in assembly, labeling, and arrangement.
- Demonstrated adaptability by quickly learning new equipment operations or adapting to updated procedures as needed.
Education
High School Diploma -
Summit High School
Fontana, CA07.2021
Skills
- Pipe Cutting Precision
- Continuous Learning Attitude
- Strong Communication Skills
- Basic math proficiency
Languages
Romanian
Native or Bilingual
Spanish
Limited Working
Timeline
Plumbing Associate
The Home Depot Store 4007
2024.06 - Current
Cashier
The Home Depot Store 4007
2024.04 - 2024.05
Freight Team Associate
The Home Depot Store 4007
2023.02 - 2024.04
Front Desk Receptionist
Peak Performance
2022.06 - 2023.01
Overnight Freight Associate
Amazon
2022.01 - 2022.06
Day Shift Associate
Amazon
2021.01 - 2021.12
High School Diploma -
Summit High School
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