Enjoys the outdoors, music, and journaling
Ashley Antonian
San Jose,CA
Summary
Detail-oriented individual who enjoys working with others and building connections whether in the workplace or academic setting. Consistent in timeliness and attendance. Holds strong communication skills and demonstrates empathy and understanding when working with customers. Strong work ethic, and is motivated to contribute to workplaces in the best way possible with given abilities. Organized, and welcomes new challenges to grow in experience. Enjoys learning different perspectives and working with peers to gain new insight.
Overview
4
4
years of professional experience
Work History
Community Desk Assistant
San Jose State University
08.2024 - Current
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted residents with room keys and lockouts, rented out equipment.
- Greeted residents in with friendliness and professionalism.
- Completed daily logs for management review.
Guest Services Associate
Cedar Fair
03.2024 - Current
- Customer service representative
- Ensured that guests were satisfied with their experience at California's Great America (amusement park).
- Completed transactions for guests, including membership purchases, upgrades, and refunds.
- Issued disability passes for guests with special needs and medical assistance.
- Completed daily logs to assist management.
Summer Camp Counselor
City of Pacific Grove
05.2024 - 08.2024
- CPR and first aid certification.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Worked with children of varying age, interest, skill, and developmental levels.
- Positive role model and mentor to provide children with constructive guidance and promote healthy habits and attitudes.
Cashier
San Jose Giants
03.2024 - 05.2024
- Assisted guests in purchasing food and beverages.
- Practiced attentive customer service.
- Followed food safety protocols.
- Completed guest's order per their requests.
Rides Operator
Cedar Fair
09.2022 - 10.2023
- Operated variety of rollercoasters and ensured guest safety/comfort at California's Great America (amusement park)
- Completed safety trainings regarding ride, guest, and operator safety.
- Informed guests of entrance requirements to ensure guest safety and wellness.
- Inspected and maintained ride equipment in accordance with safety and maintenance regulations.
Smoothie Barista
Jamba Juice
05.2021 - 08.2021
- Prepared and served juices and blended drinks.
- Created quality beverages for customers following recipes and presentation standards.
- Explained product details to share ingredients, allergens or preparation methods.
- Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
Education
Bachelor of Arts - Psychology
San Jose State University
San Jose, CA05-2025
Skills
- Learns quickly
- Strong interpersonal skills
- Organized
- Strong work ethic
- Problem-solving skills
- Positive and professional
- Comfortable working with all ages and demographics
- Speaks (some) Spanish
Interests
Timeline
Community Desk Assistant
San Jose State University
08.2024 - Current
Summer Camp Counselor
City of Pacific Grove
05.2024 - 08.2024
Guest Services Associate
Cedar Fair
03.2024 - Current
Cashier
San Jose Giants
03.2024 - 05.2024
Rides Operator
Cedar Fair
09.2022 - 10.2023
Smoothie Barista
Jamba Juice
05.2021 - 08.2021
Bachelor of Arts - Psychology
San Jose State University
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