Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Araiza

San Antonio

Summary

Driven dental assistant with strong communication and customer service skills, focused on contributing to team success. While gaining both professional and personal growth.

Overview

18
18
years of professional experience

Work History

Registered Dental Assistant

Emergency Dental Care USA
San Antonio
08.2024 - Current
  • Welcomed and seated patients upon arrival and assisted to the back at time of appointment.
  • Prepared exam rooms, instruments, and appropriate dental tray setups for treatments.
  • Reviewed medical chart and updated any changes.
  • Monitored and recorded vital signs upon arrival, and treatment.
  • Performed FMX, Limited, and Periapical radiographs.
  • Charted excising, preformed, and needed treatment plans in Dentrix software.
  • Presented treatments, assisted patient with financing options, and processed payments.
  • Assisted several dentists during procedures including (Root canals, simple extractions, Complexed ST And full bone impact wisdom tooth removals, preliminary and final impressions, composite treatments, denture, bridges, and repairs).
  • Assisted hygienist with simple, and full four-quad SRP cleanings.
  • Preformed Coronal polishing, fluoride varnishing, and sealants.
  • Prefabricated, adjusted, and seated temporary crowns.
  • Instructed patients of post-op care and pain management.
  • Prepared all prescriptions for patients under dentist orders.
  • Sterilized exam rooms, equipment, tools, and products to maintain infection control.
  • Preformed daily, weekly, and monthly maintenance (changing dental traps, shocking lines, sanitizing auto clave. Running dental water line, eye washing station, spore, integrator, and sensor test).
  • Mailing out weekly spore test to lab and uploading results in EDC.
  • In charge of filling out and uploading end of the month Maintenace compliance logs for CEOs reviewal.
  • Preformed weekly inventory for front and back office, created lists of needed supplies, and placed orders through Goetz.
  • Received orders and maintained contact with our case manager if supplies were not received.
  • Replenished Exam rooms, break rooms, labs, and front office.

Assistant Finance Manager

Autodeals
San Antonio
04.2016 - 06.2024
  • Arranged financing, structuring, and finalizing deal after reviewing required documents
  • Processing all documentation for sale and transfers of vehicle titles
  • Keeping inventory of all titles
  • Responsible for handling payments
  • Answering, screening, and transferring all incoming calls
  • Filing, Photocopy, scanning, faxing, sorting mail and deliver to proper destinations
  • Keeping inventory of all supplies, and replenishing when needed
  • Assisting, and resolving customers issues with accounts
  • Placing outbound collection calls, and emails to customers with past due amounts
  • Reporting to all three major credit bureaus
  • Scheduling all appointments for General Manager and shop manager

Key Achievements: Awarded Title Clerk, Awarded Finance assistant manager

Customer Service Representative

Medtronic
San Antonio
09.2012 - 01.2016
  • Answering inbound calls
  • Resolving member account, order issues, and redirected tickets
  • Placed order for customers diabetic supplies.
  • Handling patients' accounts to assure all proper medical documents were valid.
  • Sent expiring medical documents to the customer's physician to be renewed.
  • Sending request for refills on RX from specialist for insurance purposes
  • Sending renewed RX to insurance companies for coverage

Key achievement: promoted to CRS representative

Lead Receptionist

Premier cuts
San Antonio
04.2007 - 09.2012
  • Responsible for processing payments
  • Booking appointments
  • Selling products
  • Balanced cash drawer at beginning and end of shift.
  • Deposited nightly earnings in bank account
  • In charge of setting employees weekly schedules
  • Maintaining a clean salon

Key achievement: Awarded Lead Receptionist

Education

Registered Dental Assistant

The College of Health Care Professions
TX
08-2024

Skills

  • Patient care
  • Dental radiography
  • Infection control
  • Treatment planning
  • Sterilization
  • Exam room setups
  • Dental procedure assistance
  • Multitasking
  • Dental office administration
  • Oral surgery
  • Patient counseling
  • Emergency response preparedness
  • Complex Problem-solving

Timeline

Registered Dental Assistant

Emergency Dental Care USA
08.2024 - Current

Assistant Finance Manager

Autodeals
04.2016 - 06.2024

Customer Service Representative

Medtronic
09.2012 - 01.2016

Lead Receptionist

Premier cuts
04.2007 - 09.2012

Registered Dental Assistant

The College of Health Care Professions