ASHLEY ARAIZA
SAN ANTONIO,US
Summary
Registered dental assistant with experience in dental procedures, patient care, and digital radiology. Strong background in customer service. Looking to grow and contribute to a team. While utilizing my skills to help enhance patient experiences through excellent care.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Dental Assistant
Emergency Dental Care USA
08.2024 - Current
- Welcome patients, assist with seating and appointments, ensuring efficient flow.
- Review and update medical charts, ensuring accurate patient information.
- Perform radiographs and chart treatment plans in Dentrix, facilitating comprehensive care.
- Prepare exam rooms, instruments, and dental trays for treatments, sterilizing, and maintaining Infection control.
- Assist in diverse dental procedures, supporting dentists and hygienists with precision.
- Provided post op, and hygiene instructions.
- Input all prescriptions under doctor's orders.
- Preformed all monthly, weekly compliance test, and recording logs.
- In charge of all inventories, and reordering supplies.
- Handled all mailing of cases to DDS Lab, and scheduling for final seatings.
- Impressing, fabricating, adjusting, and seating temporary crowns.
Sales Associate
JCPenney
04.2016 - 06.2024
- Arranged the floor to mimic the monthly set sell planner.
- Processed all payments.
- Built and broke down cash drawer during opening and closing.
- Kept sales area presentable.
- Submitted credit applications, organized sales floor, monitored fitting rooms.
- Assisted customers with questions and ordered merchandise online for customers.
Head Receptionist
Premier Cuts
04.2007 - 12.2010
- Answered incoming calls.
- Responsible for processing payment.
- Booked appointments.
- Sold products.
- Balanced cash drawer at beginning and end of shift.
- Deposited nightly earnings in bank account.
- In charge of setting employees' weekly schedules.
- Maintained a clean salon.
Assistant Finance Manager
Autodeals
- Arranged financing, structuring, and finalizing deals after reviewing required documents.
- Processed all documentation for sale and transfers of vehicle titles.
- Kept inventory of all titles.
- Responsible for handling payments.
- Answered, screened, and transferred all incoming calls.
- Filed, photocopied, scanned, faxed, sorted mail and delivered to proper destinations.
- Kept inventory of all supplies, and replenished when needed.
- Assisted, and resolved customers' issues with accounts.
- Placed outbound collection calls, and emails to customers with past due amounts.
- Reported to all three major credit bureaus.
- Scheduled all appointments for General Manager and shop manager.
Customer Service Representative
Medtronic
- Answered inbound calls.
- Resolved member account, order issues, and redirected tickets.
- Placed orders for customers' diabetic supplies.
- Handled patients' accounts to assure all proper medical documents were valid.
- Sent expiring medical documents to the customer's physician to be renewed.
- Sent requests for refills on RX from specialists for insurance purposes.
- Sent renewed RX to insurance companies for coverage.
- Processed payments.
Education
Dental Assistant Diploma -
The College of Health Care Professions
San Antonio, TXSkills
- Instrument Sterilization
- Digital Radiology
- Charting
- Chair-side Assistance
- Microsoft Office
- Dentrix
- Customer Service
- Payment Processing
- Inventory Management
Certification
- Radiology, Jurisprudence, and Infection Control Certification, Texas State Board of Dental Examiners, 01/01/24
- CPR Certification, American Heart Association, 08/01/24
Timeline
Dental Assistant
Emergency Dental Care USA
08.2024 - Current
Sales Associate
JCPenney
04.2016 - 06.2024
Head Receptionist
Premier Cuts
04.2007 - 12.2010
Assistant Finance Manager
Autodeals
Customer Service Representative
Medtronic
Dental Assistant Diploma -
The College of Health Care Professions