Ashley Arwood
Avondale,LA
Summary
Professional Secretary with over 10 years of experience managing daily administrative support tasks and operations in the restaurant, elementary school, criminal/ prosecuting industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
21
21
years of professional experience
Work History
Felony Secretary
Jefferson Parish District Attorney's Office
09.2020 - Current
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Office Manager
Boutte Christian Academy
08.2017 - 03.2020
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Line Cook
New Orleans Hamburger & Seafood Co.
02.2005 - 08.2010
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Cashier
Jacks Beverage
08.2003 - 08.2005
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
L.W. Higgins High School
Marrero, LA05.2003
Skills
- Calendar Management
- Supply Restocking
- Appointment Scheduling
- Customer Service
- Payroll Administration
- Expense Tracking
- Database Management
- Office Administration
- Supply Ordering
- Mail Distribution
- Complex Problem-Solving
- Accounts Receivable and Payable
- Quickbooks
- Payment Posting
- Accounts Payable
- Inter-Office Communications
- Schedule Management
- Keyboarding Skills
- Spreadsheet Management
- Administering Payroll
- Presentation Creation
- Verbal and Written Communication
- Database Maintenance
- Document Preparation
- Payroll Processing
- File Systems Management
- Organization
- Confidentiality Understanding
- File Management
- Multi-Line Phone Systems
Timeline
Felony Secretary
Jefferson Parish District Attorney's Office
09.2020 - Current
Office Manager
Boutte Christian Academy
08.2017 - 03.2020
Line Cook
New Orleans Hamburger & Seafood Co.
02.2005 - 08.2010
Cashier
Jacks Beverage
08.2003 - 08.2005
High School Diploma -
L.W. Higgins High School
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