Ashley Arzayus-Hernandez

• Guided new servers on service standards to enhance team performance.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Cashier/ Trainer

• Facilitated training sessions learning using instructional materials (learning manual, pos system, TTI handheld device) and to enhance employee skills and knowledge retention.
• Assisted in evaluating trainee performance through assessments and feedback sessions.
• Adapted training techniques to accommodate diverse learning styles and needs.
• Processed customer transactions efficiently using point-of-sale systems.

Front of House - Cast member

• Collaborated with kitchen staff to streamline order processing and enhance operational efficiency.
• Managed dining area cleanliness and organization, meeting health and safety regulations.

• Cleaned and maintained organizations of my work environment, materials, and supplies.
• Performed wide range of simultaneous job tasks to support professor's academic and operational needs.
• Built professional working relationships with patients, parents, several disciplines, and supervisors.
• Supported day-to-day operations, by developing treatment sessions related to patient goals.
• Provided 50+ hours a week of my services to grow my skillsets of treating 7+ patients a day, documenting treatment notes, time management, and improving professionalism and communication with other disciplines to provide better quality of care for clients.

• Collected knowledgeable notes to better build my therapeutic use of self with pediatric population.
• Prepared activities to facilitate with patients to work on functional goals.
• Observed methods that assist with service competency and improving productivity.
• Grasped new materials, processes and programs quickly to maximize performance.