Hi, I’m
Ashley Ashby
Lilburn,GA
Summary
I am an dedicated Security Supervisor skilled in providing exceptional security monitoring, including knowledge of surveillance. Focused and detail-oriented with a proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. Adaptable security leader accustomed to managing challenging situations with grace and diplomacy. Skilled in managing large-scale public events and monitoring densely crowded areas to provide effective risk management. Confident Security Manager successful at making critical decisions quickly and effectively. I adept at meeting security challenges calmly and rationally. Talented Scheduler with a hardworking mentality and an organized approach. Familiar with compliance and documentation requirements.
Hard worker with the ability to adapt to my work environment, great time management skills and dedication.
Overview
17
years of professional experience
Work History
Allied Universal Security Services
Operations Manager
02.2025 - Current
Job overview
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maximized performance by monitoring daily activities and mentoring team members.
- Scheduling, Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Paradigm Security Services Inc.
Senior Operations Manager
04.2014 - 02.2025
Job overview
- Monitored property and investigated any areas of suspicion.
- Conducted patrols of key areas to spot and control security concerns.
- Reported suspicious activities and persons to law enforcement.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Handled complaints and questions, and re-directed calls to other team members as appropriate.
- Addressed client inquiries and updated database information.
- Scheduled and confirmed appointments and meetings.
- Entered daily data in computer systems and documented office activities.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
RaceTrac
Co-Manager
05.2017 - 03.2020
Job overview
- Oversaw, trained and encouraged, promoting culture of efficiency and performance.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas every 30 minutes to identify and proactively resolve issues negatively impacting operations.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Kept inventories accurate with daily cycle counts an audits to identify and resolve variances.
- Managed inventory control, cash control and store opening and closing procedures.
Tech Data
Packing, Shipping, and Receiving Assembler
10.2014 - 11.2017
Job overview
- Picked orders, scanned products and packed boxes.
- Updated computer tracking system with latest product movements.
- Orchestrated efficient routing by producing accurate shipping documentation and package labels.
- Processed and restocked returns.
- Prepare bills of lading and shipping documents.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and tools.
- Checked shipments against paperwork and signed documents.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Telfair State Prison
Correctional Officer
02.2008 - 09.2014
Job overview
- Made rounds at specified intervals and conducted head counts and roll calls.
- Searched building and grounds, living quarters and work areas for contraband.
- Maintained custody and control of inmates housed in the security unit.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Conducted routine and emergency head counts.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
Education
Telfair County High SchoolMc Rae Helena, GA
High School Diploma
4 2003
Skills
- Security team management
- Team leadership
- Operations monitoring
- Operational efficiency
- Decision-making
- Operations oversight
- Scheduling
- Employee Training
- Strong Communication Skills
- Hard worker
- Dedication
Timeline
Operations Manager
Allied Universal Security Services
02.2025 - Current
Co-Manager
RaceTrac
05.2017 - 03.2020
Packing, Shipping, and Receiving Assembler
Tech Data
10.2014 - 11.2017
Senior Operations Manager
Paradigm Security Services Inc.
04.2014 - 02.2025
Correctional Officer
Telfair State Prison
02.2008 - 09.2014
Telfair County High School
High School Diploma
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