Summary
Overview
Work History
Education
Skills
References
Timeline
BusinessAnalyst

Ashley Ashlock

Summary

Detail-oriented and organized Property/Building Manager focused on achieving occupancy goals while promoting resident satisfaction.

Ready to bring knowledge and abilities to a challenging role with potential for long-term career advancement and success.


Overview

17
17
years of professional experience

Work History

Building Manager

Caddo Office Reimagined
01.2022 - Current
  • Lease luxury private office space.
  • Create company leases in PandaDoc & HelloSign.
  • Approve leases for all Caddo locations.
  • Create contracts in Yardi.
  • Manage all tenant accounts in Yardi.
  • Manage Accounts Receivables.
  • Create monthly invoices for all tenants.
  • Conduct tenant evictions due to non-payment of rents or compliancy issues.
  • Schedule and lead tours of the facility and available office space.
  • Insure the property is always tour ready for scheduled appointments and walk-ins.
  • Follow up with prospects through Hubspot Marketing.
  • Train new employees.
  • Oversee operations of my primary location as well as the Prosper and Frisco locations.
  • Create strong connections with local businesses through networking with the chamber of commerce.
  • Create and manage the event calendar and budget for all nine Caddo locations.
  • Conduct monthly tenant events/member appreciation events.
  • Inspect grounds and facilities to identify necessary repairs.
  • Conduct regular property inspections to identify potential issues and address them proactively.
  • Manage operations, maintenance and improvement of properties.
  • Collect rent, deposits and payments from tenants.
  • Improve tenant satisfaction by addressing maintenance requests promptly and efficiently.
  • Coordinate move-ins and move-outs, streamlining the process and minimizing disruptions to other tenants.
  • Oversee renovations projects, ensuring completion within budget constraints and established timelines.
  • Manage tenant inquiries and complaints, significantly improving resident satisfaction.
  • Improve building aesthetics with regular upkeep and renovations
  • Coordinate with contractors for timely completion of maintenance projects, ensuring minimal disruption to building operations.

Outside Sales Representative

Mosaic Eyewear
01.2021 - 01.2022
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities
  • Established new accounts through cold calling and personal visits to potential customers
  • Exceeded monthly sales targets and quotas consistently
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services
  • Managed a large client base, consistently exceeding sales targets and contributing to overall team success
  • Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs
  • Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities
  • Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships
  • Consistently strived to open new accounts and support the growth of existing accounts in my territory of Texas, Oklahoma, and Southern California
    ● Provided product training for all existing customers
    ● Processed product warranties for all accounts
    ● Provided monthly product inventory

Office Manager

Prosper Eye Gallery
05.2017 - 01.2021
  • Maintained bookkeeping, organized and paid all invoices, organized all office parties and events, ordered and stocked all office supplies, performed staff payroll, responsible for hiring all employees, set and surpassed monthly goals, supervised and monitored all staff, responsible for handling all cash and end of the day reports, responsible for all correspondence, complaints, and queries, maintained and managed company's social media accounts and web page, responsible for creating and maintaining a safe, secure, and legal work environment

Office Manager

EyeQ Vision
07.2014 - 05.2017
  • Performed staff payroll, responsible for patient care, lead optician in a high-end boutique, maintained a healthy working environment, stocked and ordered all office supplies, experienced in opening and closing office duties, responsible for selecting and selling all eyewear for the office, responsible for handling all cash sales and end of day reports, assist the optometrist in the examination and treatment of patients, performed front desk duties including greeting patients, answering phone calls, scheduling appointments, verifying and billing insurance, and calling in medical prescriptions to pharmacies

Lead Optometric Technician

Kerbey Lane Vision
08.2007 - 06.2014
  • Experienced with OCT, ordered and dispensed contact lenses, instructed contact lens insertion and removal, took ophthalmic photographs including Oat's and Topcon Fundus photos, performed front desk duties including greeting patients, answering phones, scheduling appointments, and billing and verifying insurance such as VSP and Eyemed, recorded patient case history, conducted visual screen tests including pupillary testing, visual acuity, cover test, color vision, stereo test, visual fields, Tonometry, and Auto Refraction

Education

Austin Community College
01.2007

Smithville High School
01.2004

Skills

Property Management

Lease up experience

Tenant retention

Knowledge of Fair Housing regulations

YARDI proficient

Proficient in MS Office: Word, Excel, & Outlook

10 years of Supervising/Managing

Excellent customer service

Exceptional Leadership skills

Ability to multi-tasking

Strategic Marketing

Event planning

Community Outreach/Networking

References

  • Michelle Weisbein, Michelle@caddooffices.com, (610) 745-5685
  • Dr. Greg Harrison, Drheyegllery@gmail.com
  • Dr. Robert Ross, Ocularbob@gmail.com
  • Debbie Zurlinden, Office Manager at Kerbey Lane Vision, (512) 452-8598

Timeline

Building Manager

Caddo Office Reimagined
01.2022 - Current

Outside Sales Representative

Mosaic Eyewear
01.2021 - 01.2022

Office Manager

Prosper Eye Gallery
05.2017 - 01.2021

Office Manager

EyeQ Vision
07.2014 - 05.2017

Lead Optometric Technician

Kerbey Lane Vision
08.2007 - 06.2014

Austin Community College

Smithville High School

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Ashley Ashlock