Ashley Atkinson
Cleveland,TX
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
Comfort Suites Hotel
05.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Trained new team members on company procedures, customer service and issue resolution.
Sales Associate
Big Lots
11.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Associate
Big Lots
04.2021 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Walmart
09.2012 - 01.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
GED -
Tea
Dayton, TX03.2015
Skills
- Packaging and Mail Receiving
- Hospitality Service
- Process Payments
- Meeting Scheduling
- Time Management
- Customer Service
- Greet Guests
- Social Perceptiveness
- Mail Handling
- Issue Handling
- Telephone Etiquette
- Setting Reservations
Timeline
Front Desk Receptionist
Comfort Suites Hotel
05.2023 - Current
Sales Associate
Big Lots
11.2022 - Current
Sales Associate
Big Lots
04.2021 - 03.2022
Sales Associate
Walmart
09.2012 - 01.2014
GED -
Tea