Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
Work History
Store Manager
Gulf Coast Seafood
12.2022 - Current
Reconciled daily sales transactions to balance and log day-to-day revenue.
Supervised guests at front counter, answering questions regarding products.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Handled ordering and receiving of products.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Commercial Fisherman
T&M Seafood
01.2008 - Current
Leveraged nets of various sizes, fishing lines and traps to catch Blue Crabs.
Troubleshot and repaired equipment and kept fishing vessels clean to maintain machinery in good working order.
Measured and released crabs that failed to meet jurisdiction's or captain's size requirements.
Measured, sorted and stored catches, returning illegal or undesirable creatures back to water.
Participated in wildlife and natural area protection efforts.
Used manual methods or hoisting equipment to move supplies, nets, traps and catches to and from vessel.
Collected Blue Crabs and sold 300 pounds per day to local restaurants and fish markets.
Conducted daily inspections, completed basic maintenance and performed minor repairs to keep gear and equipment in optimal condition.
Packaged and loaded products for shipment.
Inspected weather forecasts to effectively plan trips around storms and other hazardous conditions.
Stayed up to date on best fishing locations in area to maximize trip profits.
Monitored weather, crew and vessel conditions to make sound operational choices.
Applied knowledge of areas and navigational skills to keep vessel on-target and bring in maximum returns.
Manager
Yankeetown Marina
08.2020 - 01.2022
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Developed and maintained relationships with customers and suppliers through account development.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Accomplished multiple tasks within established timeframes.
Improved safety procedures to create safe working conditions for workers.
Improved marketing to attract new customers and promote business.
Controlled costs to keep business operating within budget and increase profits.
Managed and motivated employees to be productive and engaged in work.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Identified and communicated customer needs to supply chain capacity and quality teams.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Produce Manager
Food Ranch
02.2017 - 08.2020
Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
Planned attractive produce displays, using color and texture to enhance.
Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Maintained produce area and kept produce storage area clean and sanitary.
Negotiated with suppliers for favorable prices, terms, quality, and delivery.
Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Coached and mentored new team members.
Purchased produce following guidelines of marketing plan.
Maintained produce display, and prep and storage areas in clean and orderly condition.
Assisted customers with produce questions.
Selected items for specials and marked down items to reduce losses.
Priced produce to achieve margin and sales goals.
Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.