Ashley Bagley
Beaumont,CA
Summary
Strategic, results-driven operations leader with 12+ years of multi-site leadership across healthcare and retail. Proven track record of driving revenue growth, scaling high-performing teams, and executing operational strategies across 9+ locations with full P&L ownership. Known for building leadership pipelines, improving retention, and translating data into actionable growth strategies. Passionate about elevating member experience, optimizing performance, and developing future leaders.
Overview
15
15
years of professional experience
Work History
District Field Leader
Skin Laundry
Los Angeles, California
10.2022 - Current
- Lead multi-site operations across 9 aesthetic clinics with full P&L accountability, overseeing 15M+ in annual revenue.
- Developed and executed district-wide growth strategy aligned with corporate objectives, driving consistent KPI achievement across all locations.
- Built and developed a leadership pipeline across 70+ employees, including clinic managers and frontline teams, improving retention by 18%
- Manage all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Collaborated with executive leadership to align operational performance with brand consistency.
- Maintain regulatory compliance and uphold clinical SOPs to ensure patient safety and service quality.
- Analyzed sales data to identify trends, informing strategic operational decisions.
Healthcare Operations Manager
DaVita
Highland
08.2021 - 10.2022
- Directed daily operations of a high-volume dialysis clinic serving 120+ patients weekly.
- Improved patient satisfaction scores by 15% through workflow redesign and staff engagement initiatives.
- Owned operational budgets and cost optimization strategy, reducing expenses by 10% while maintaining service quality and performance metrics.
- Ensured full compliance with CMS, HIPAA, and internal audit standards.
- Fostered accountability culture that enhanced clinical outcomes and elevated staff performance.
- Coordinated with medical teams to enhance treatment plans for improved patient care.
Store Manager Trainer
Starbucks
Rancho Cucamonga, California
04.2018 - 08.2021
- Led leadership development for 10+ store managers, driving performance accountability, operational consistency, and customer experience excellence across locations
- Coached store managers on operational excellence, improving store performance and customer satisfaction.
- Facilitated team-building activities among store managers, enhancing collaboration and communication.
- Managed inventory, protected company assets, ensured merchandising integrity, maintained facility cleanliness, and handled HR responsibilities.
Multi-Unit Store Manager
Forever 21
Inland Empire
12.2010 - 04.2018
- Oversaw operations for multiple high-traffic retail stores, achieving annual sales between $6M and $15M.
- Drove revenue growth through KPI tracking and strategic merchandising, increasing sales by 10% year-over-year.
- Managed 100+ employees across departments, enhancing productivity and engagement.
- Controlled labor and expense budgets, ensuring consistent alignment with P&L targets.
- Implemented visual merchandising standards, enhancing customer satisfaction and increasing conversion rates.
Education
Bachelor of Arts - Organizational Leadership
Arizona State University
Tempe01-2023
Skills
Leadership & Strategy
- Multi-Site Operations Leadership
- Strategic Planning & Execution
- Change Management
Business & Financial Acumen
- P&L Ownership
- Budget Management
- Revenue Growth Strategy
People & Culture
- Leadership Development
- Talent Strategy & Retention
- Performance Management
Operations & Analytics
- Data-Driven Decision Making
- Process Optimization
- Regulatory Compliance
Timeline
District Field Leader
Skin Laundry
10.2022 - Current
Healthcare Operations Manager
DaVita
08.2021 - 10.2022
Store Manager Trainer
Starbucks
04.2018 - 08.2021
Multi-Unit Store Manager
Forever 21
12.2010 - 04.2018
Bachelor of Arts - Organizational Leadership
Arizona State University