Ashley Bailon- Hernandez
West Haven,CT
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Yale New Haven Hospital. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Friendly Manicurist versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Licensed Nail Technician
Parisien Hair Studio LLC
New Haven, CT
03.2024 - Current
- Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
- Accommodated walk-in customers effectively without disrupting pre-scheduled appointments by multitasking between tasks efficiently.
- Continuously expanded professional knowledge by attending industry workshops, staying current on the latest trends in nail care and design.
- Increased salon revenue with exceptional nail artistry skills, offering clients a wide range of creative designs and techniques.
- Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.
- Followed proper safety and sanitation guidelines while performing nail services.
- Practiced highest standards of sanitation and sterilization of salon equipment.
Pharmacy Technician
Walgreen's Pharmacy
05.2021 - Current
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Resolved third-party billing, computer system and customer service issues.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Education
Bachelor of Science - Nursing
Southern Connecticut State University
06.2027
High School Diploma -
Hill Regional Career High School
06.2023
Skills
- Prescription Filling
- Drug Safety
- Medication Dispensing
- Drug Inventory Management
- Insurance Billing
- Pharmacy and Customer Records Management
- HIPAA
- Medication Labels
- Drug Monitoring
- Professionalism
- Sanitation Procedures
- Time Management
- Tool Sanitization
Certification
Licensed Pharmacy Technician - 2023
Licensed Nail Technician - 2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Licensed Nail Technician
Parisien Hair Studio LLC
03.2024 - Current
Pharmacy Technician
Walgreen's Pharmacy
05.2021 - Current
Bachelor of Science - Nursing
Southern Connecticut State University
High School Diploma -
Hill Regional Career High School