Ashley Bair
Mentor,OH
Summary
Accomplished Operational Leader with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Overview
11
11
years of professional experience
Work History
Chief Operating Officer
ImpacTherapeutics
11.2023 - Current
- Licensed and accredited new substance abuse treatment facility
- Achieved CARF national accreditation (April 2024) and Ohio Mental Health and Addiction Services license (May 2024)
- Contracted with Medicaid Insurance
- Hired and onboarded clinical and non-clinical staff
- Developed and implemented policy and procedure manuals, patient consent forms, and EMR training
- Managed permits, licensing, and insurance carrier contracts.
- Managed procurement activities to secure resource acquisitions at best possible cost
- Identified and pursued business development opportunities to grow organization and increase revenue
- Maintained P&L and shouldered corporate fiscal responsibility
- Created succession plans to provide continuity of operations during leadership transitions
- Oversaw divisional marketing, advertising and new product development
- Cultivated company-wide culture of innovation and collaboration
- Communicated business performance, forecasts and strategies to investors and shareholders
Executive Director
TAL Behavioral Health
04.2023 - 09.2023
- Led and administered all facility operations
- Established strategic plans for program growth
- Supervised Clinical Director and management staff
- Managed program fiscal aspects, including revenue, expenses, and budgets
- Promoted organizational culture and managed relationships with referral sources
- Ensured compliance with regulatory requirements and led performance improvement initiatives.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability
- Worked closely with organizational leadership and board of directors to guide operational strategy
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results
Executive Director
BayMark Health Services
09.2021 - 04.2023
- Managed addiction treatment services, including startup outpatient detox clinic
- Grew overall census for Medication Assistance Program by 212% in first 6 months
- Managed policy updates and community relations to drive census growth.
- Exceeded EBITDA targets month over month
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover
- Exercised appropriate cost control to meet budget restrictions and maximize profitability
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results
- Worked closely with organizational leadership and board of directors to guide operational strategy
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties
- Represented organization at industry conferences and events
- Developed innovative sales and marketing strategies to facilitate business expansion
Operations Director
St Vincent Charity Medical Center
02.2020 - 09.2021
- Created collaborative working environment promoting teamwork and quality
- Ensured compliance with state regulations and optimal patient care standards
- Hired, trained, and evaluated staff
- Prepared operational reports and annual budgets
- Supported sales and marketing efforts through events and tours.
- Led, supervised and provided strategic direction for workforce of 200 employees
- Reduced overtime by 25% by restructuring employee schedules
Operations Director / Associate Director of Operations
Concentra
01.2014 - 12.2020
- Directed operations of multiple clinics focusing on occupational medicine and urgent care
- Ensured compliance with occupational medicine services and regulations
- Managed annual budgets and financial reviews
- Conducted sales and marketing efforts to achieve goals
- Provided supervision and support to center staff
- Implemented electronic record systems and managed timekeeping.
- Led, supervised and provided strategic direction for workforce of 40 employees
Education
Medical Assistant Certification -
Cleveland Institute of Dental-Medical Assistants
Cleveland, OH10.2009
Skills
- Strategic Planning: Expertise in developing and implementing long-term business strategies
- Team Leadership: Proven ability to lead and manage diverse teams, fostering positive and productive work environments
- Decision-Making: Strong decision-making skills with ability to weigh risks and benefits effectively
- Conflict Resolution: Skills in mediating conflicts and facilitating resolutions to ensure team cohesion and productivity
- Operational Efficiency: Proven track record of improving operational processes and efficiency
- Project Management: Expertise in planning, executing, and overseeing projects to ensure timelines are met and within budget
- Process Improvement: Ability to identify areas for improvement and implement solutions that enhance productivity and quality
- Budgeting and Forecasting: Proficiency in creating and managing budgets and forecasting future financial needs
- Financial Analysis: Ability to analyze financial statements and reports to inform strategic decisions
- Revenue Growth: Strategies and experience in driving revenue growth and profitability
- Business Development: Experience in identifying and pursuing new business opportunities
- Regulatory Compliance: Knowledge of industry-specific regulations and ensuring company compliance
References
Available upon request.
Timeline
Chief Operating Officer
ImpacTherapeutics
11.2023 - Current
Executive Director
TAL Behavioral Health
04.2023 - 09.2023
Executive Director
BayMark Health Services
09.2021 - 04.2023
Operations Director
St Vincent Charity Medical Center
02.2020 - 09.2021
Operations Director / Associate Director of Operations
Concentra
01.2014 - 12.2020
Medical Assistant Certification -
Cleveland Institute of Dental-Medical Assistants