ASHLEY BAKER
Angleton,Texas
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Outgoing and friendly with a strong drive to succeed.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Emergency Services and Security
Dow Chemical
Freeport, TX
09.2014 - Current
- Emergency Services and Security, , EMT-B, Security, and Rescue
- Administered first aid treatment or life support in prehospital settings.
- Observed, recorded and reported patients' condition or injury and treatment provided.
- Assessed scene upon arrival for possible hazards or dangerous situations.
- Performed CPR and used defibrillator on cardiac patients.
- Explained medical terminology in non-complex terms o patients.
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
- Responded immediately to alarms for fires, vehicle accidents and other emergency situations.
- Train continuously to maintain required physical fitness for demanding work.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Chemical Process Operator
Dow Chemical
Freeport, TX
09.2014 - 09.2019
- Complete daily rounds/samples Tag out equipment Write and reconcile permits Troubleshoot problems within the process
- Adhered to safety procedures and protocols when using equipment and moving hazardous chemicals.
- Checked work areas to detect leaks and equipment malfunctions to promote safe operating conditions.
- Operated various machinery and equipment, including forklifts and JLG.
- Collected product samples using correct methods to monitor the chemical process.
- Operate equipment to transfer chemicals to and from storage tanks.
- Completed regular inspections of equipment to identify malfunctions and leaks impacting performance or safety issues.
- Identified issues promptly and immediately notified supervisor regarding potential project delays.
- Managed routine upkeep of equipment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Used procedures for all work or created a procedure when neccessary.
Senior Officer, Court Officer
Brazoria County Adult Probation
Angleton, TX
06.2002 - 10.2009
- Represent files in court
- Prepare pre-sentence investigation reports for the court.
- Audit caseloads for compliance.
- Assist in court with probation orders.
- Assist supervisor with any assignments.
- Prepare staffing sheets weekly for court.
- Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
- Managed medium and high risk caseloads, including pretrial, pre-sentence and client supervision.
- Participated in probable cause and revocation hearings.
- Worked in collaboration with offenders to fully participate in rehabilitation planning.
- Maintained positive relationships with offenders and family members through weekly/monthly home visits.
- Counseled adult felony offenders with substance abuse, mental health, employment and personal problems.
- Assisted probationers with resolving housing, employment and social services problems.
- Gathered social and legal data on each probationer and verified details.
- Answered phone calls concerning clients, handled complaints and responded to requests for information.
- Created, organized and maintained files, case notes and electronic databases.
- Monitored offenders' activities regarding fulfillment of court ordered requirements.
- Administered regular drug and alcohol tests and completed DNA indexing for felony offenders.
- Aided senior leadership during executive decision-making process by preparing offender reports for corrective action planning.
Drug Court Probation Officer
Brazoria County Community
Angleton, TX
10.2009 - 09.2014
- Supervised adult offenders with varies substance abuse addictions to monitor compliance with court ordered conditions.
- Referred offenders to appropriate community agencies to complete services in compliance with court orders.
- Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
- Observed and recommended special community services opportunities to support offenders.
- Reported unusual conditions and questionable items to supervisor for corrective action.
- Assisted probationers with resolving housing, employment and social services problems.
- Developed professional relationships with offenders through home, school, detention and community visits.
- Checked residential probationers for adherence to curfew and compliance with rules.
- Tracked information for summary documentation to strengthen case outcomes.
- Offered transitional services for program offenders and referral to appropriate community agencies and organizations.
- Aided senior leadership during executive decision-making process by preparing offender reports for corrective action planning.
- Coordinated phases of offenders to facilitate their release from the program.
- Understood and followed oral and written directions.
- Prepared court documents.
Emergency Dispatcher
Matagorda
Bay City, TX
05.2000 - 05.2002
- Answer 911 emergency and non-emergency calls.
- Kept detailed and updated records of calls in physical and electronic databases.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Used radio, telephone and computer system to update first responders with new information.
- Dispatched police officers and emergency personnel to calls for service.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Assisted departments with special requests for assistance and BOLOs.
- Advised personnel about accidents, weather conditions or other hazards.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Assisted with customer requests and answered questions to improve satisfaction.
Apprentice Electrician
Design Electric
Temple, Texas
04.1996 - 03.1997
- Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Supported journeyman and master electricians in maintaining, operating and repairing electrical systems.
- Assisted electricians in wiring residential buildings with installation of electrical conduits.
- Worked in all weather conditions and on multiple types of ladders and mechanical lifts.
- Worked in team-based environment to accomplish projects.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
- Performed installation, maintenance and tests of electrical energy systems and components by safely using all equipment and tools.
- Installed new electrical components and fixtures.
- Gathered required tools and equipment for each task to increase efficiency.
- Kept work areas clean, neat and free of hazards.
- Dug trenches and created holes to pull conduit and install supports.
- Reviewed blueprints and electrical schematics to perform tasks to specifications.
- Measured and prepared supplies for electrical tasks.
- Adhered to company standards and OSHA regulations for work site safety.
- Collaborated with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated strong foundation of safety knowledge and implemented industry best practices.
Education
Master of Science - Criminal Justice
10.2023
- 3.8 GPA
Emergency Medical Technician (EMT) -
01.2020
TEEX-Exterior Industrial Firefighter -
01.2020
Offender Education Program Instructor -
01.2004
Texas Drug
Bachelor of Science - Criminal Justice
05.2002
3.4 GPA
Basic Probation Officer Certification -
01.2002
Skills
- CPR Certified
- De-escalation Techniques
- Customer Service
- Detailed Activity Logs
- Team Player
- Detail-Oriented
- Verbal and Written Communication
- Professional Demeanor
- Emergency Response
- Attentive and Observant
- Honest and Ethical
- Reliable and Responsible
- Honest and Dependable
- Cooperative Attitude
- Active Listening
Affiliations
Texas Probation Association; American Probation and Parole Association; Texas Association of Drug Court Professionals; National Association of Drug Court Professionals
Certification
Basic/Intermediate Excell-2022; Effective Practices in Community Supervision-2013; Integrity-Centered Leadership-2009; Performance Management: Building Leaders from Within your Organization-2007; Evidence-Based Practice and Motivational Interviewing-2007; Survival Skills for Managers and Supervisors-2006 Communication Skills and Team Building-2006; Mistake-Free Grammar and Proofreading-2005
Interests
ACTIVITIES , Probation Marketing Team, Relay for Life-fundraiser, Habitat for Humanity, Nomination Committee with TADCP, EPICS Coach, GLAD VOLUNTEER, Angleton Emergency Medical Services Volunteer.
Additional Information
- AWARDS: , Officer of the Year 2006
Timeline
Emergency Services and Security - Dow Chemical
09.2014 - Current
Chemical Process Operator - Dow Chemical
09.2014 - 09.2019
Drug Court Probation Officer - Brazoria County Community
10.2009 - 09.2014
Senior Officer, Court Officer - Brazoria County Adult Probation
06.2002 - 10.2009
Emergency Dispatcher - Matagorda
05.2000 - 05.2002
Apprentice Electrician - Design Electric
04.1996 - 03.1997
Lamar University - Master of Science, Criminal Justice
- Emergency Medical Technician (EMT),
- TEEX-Exterior Industrial Firefighter,
- Offender Education Program Instructor,
University of Houston-Victoria - Bachelor of Science, Criminal Justice
- Basic Probation Officer Certification,