Ashley Baker
Sacramento,CA
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
4
4
years of professional experience
Work History
Caregiver
Carolyn Rardin \ IHSS
09.2021 - 03.2023
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Built strong relationships with clients to deliver emotional support and companionship.
Customer Service Cashier
AMPM Arco
07.2021 - 09.2021
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Customer Service Cashier
Chevron
03.2020 - 11.2020
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
- Performed cash, card and check transactions to complete customer purchases.
Cashier
Dollar Tree
05.2019 - 03.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Education
No Degree -
Options For Youth-San Juan
Pasadena, CA10.2010
Medical Assisting
East San Gabriel Valley Regional Occupational Program
West Covina, CA10.2010
Skills
- Basic Housekeeping
- Meal Preparation
- Care Plan Adherence
- Mobility Assistance
- Patient Companionship
- Documentation
- Flexible Schedule
- Flexible schedule and availability
- COVID-19 Safety Policies
- Dependable and Responsible
- Patient Assessments
- Housekeeping
- Compassionate communication
- Daily living assistance
- Medication and Appointment Reminders
- Emotional Support
- Problem-Solving
- Elderly Care
- Strong Ethics
- Verbal and written communication skills
- Complex Problem-Solving
- Compassionate Care
- Respectful and Compassionate
- Relationship Building
- Multitasking and Organization
Timeline
Caregiver
Carolyn Rardin \ IHSS
09.2021 - 03.2023
Customer Service Cashier
AMPM Arco
07.2021 - 09.2021
Customer Service Cashier
Chevron
03.2020 - 11.2020
Cashier
Dollar Tree
05.2019 - 03.2020
No Degree -
Options For Youth-San Juan
Medical Assisting
East San Gabriel Valley Regional Occupational Program