Ashley Baker
Belleville,IL
Summary
Accomplished HR Manager with a proven track record of enhancing employee retention by implementing strategic HR policies and comprehensive onboarding programs. Skilled in employment law and adept at fostering a positive work environment, and significantly improving HR processes and efficiency. My approach combines strong interpersonal skills with a results-driven focus, ensuring legal compliance and optimized workforce planning. Well-qualified HR Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
15
15
years of professional experience
1
1
Certification
Work History
HR Manager
City Of O'Fallon, IL
03.2021 - Current
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Motivated employees through special events, incentive programs, and constructive feedback.
HR Manager
CK Supply
01.2017 - 03.2021
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Coordinated technical training and personal development classes for staff members.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Devised hiring and recruitment policies for [Number]-employee company.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Liaised between multiple business divisions to improve communications.
- Fostered positive work environment through comprehensive employee relations program.
- Recruited top talent to maximize profitability.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Structured compensation and benefits according to market conditions and budget demands.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Distributed employee engagement surveys to identify areas of improvement.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Instructed senior leaders on appropriate employee corrective steps.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Organized and led staff orientation programs and training to promote collaboration.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Processed employee claims involving performance issues and harassment.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Motivated employees through special events and incentive programs.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Created a structured internship program, fostering strong relationships with educational institutions and attracting new talent to the organization.
- Coordinated immigration process for visa and green card applications to support mobility requests for domestic and international long and short-term assignments.
- Championed organizational health initiatives promoting overall well-being of staff members which resulted in heightened morale and productivity.
- Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
- Developed focused training programs, leadership pipeline and succession plans.
- Reduced recruitment costs by establishing strong relationships with job agencies and universities.
- Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization.
- Managed employee disputes by employing conflict resolution techniques.
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
- Developed comprehensive training programs, empowering employees to reach their full potential within the organization.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Enhanced employee retention by implementing effective onboarding and training programs.
- Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Supervised and mentored direct reports and developed talented HR teams.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Improved workplace culture through the development and implementation of diversity initiatives.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
HR Generalist
Pinnacle Foods
01.2016 - 02.2017
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Improved employee retention by implementing effective onboarding and training programs.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
HR Generalist
Ajinomoto Windsor
02.2009 - 02.2017
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Improved employee retention by implementing effective onboarding and training programs.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Supported company growth by leading successful recruitment and hiring campaigns.
- Conducted thorough job analyses to create accurate job descriptions for various roles within organization.
- Reduced employee turnover with proactive conflict resolution and performance management strategies.
- Optimized workforce planning by analyzing staffing needs and making data-driven recommendations for hiring or reorganization efforts.
- Developed customized training programs to enhance employee skills and boost productivity levels.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Developed and coordinated employee training programs to improve productivity and performance.
- Developed and implemented onboarding and orientation programs for new employees.
- Administered employee benefits programs and assisted with open enrollment.
- Assisted with writing job postings and job descriptions for boards.
- Created and delivered HR training sessions to staff, managers and executives.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Collaborated with managers to identify and address employee relations issues.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Advocated for staff members, helping to identify and resolve conflicts.
- Developed and monitored employee recognition programs.
- Completed human resource operational requirements by scheduling and assigning employees.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
Education
Master of Arts - Legal Studies
Webster University
St. Louis, MO03.2024
BBA - Business Administration
Lincoln University
Lincoln, IL05.2015
Skills
- HR policies and procedures
- New Employee Orientation
- HR processes
- Retention Strategies
- Employment law
- Company policies
- Health benefits
- Employee evaluations
- Workers' compensation
- Compensation management
- Employee Onboarding
- Benefits and compensation management
Certification
- SHRM-SCP - SHRM Senior Certified Professional
- HRCI- SPHR- Senior Professional Human Resources
- Certificate in Paralegal Studies, (ABA Approved)
- Legal Technology Certificate
Timeline
HR Manager
City Of O'Fallon, IL
03.2021 - Current
HR Manager
CK Supply
01.2017 - 03.2021
HR Generalist
Pinnacle Foods
01.2016 - 02.2017
HR Generalist
Ajinomoto Windsor
02.2009 - 02.2017
Master of Arts - Legal Studies
Webster University
BBA - Business Administration
Lincoln University
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