Ashley Baldwin
Jacksonville,NC
Summary
Dynamic leader with a proven track record in business management and development, including a successful tenure at LT BARE DESIGNS. Skilled in strategic planning and vendor relations, I boosted revenue by innovating and targeting new markets. Excel in building lasting client relationships and adept at cost control, demonstrating both hard and soft skills essential for growth. Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Small Business Owner
LT BARE DESIGNS
04.2019 - Current
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Promoted business via social media to generate leads and maximize brand identity.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Cashier Team Lead
Toys R Us
08.2011 - 01.2013
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Upsold additional products and services to increase revenue.
- Stocked, tagged and displayed merchandise as required.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Childcare Assistant Teacher
SPEC
08.2009 - 11.2011
- Communicated regularly with parents about daily activities and behaviors.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Receptionist Administrator
REMAX 100
01.2007 - 09.2007
- Kept reception area clean and neat to give visitors positive first impression.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Acted as first point of contact and set appointments for prospective clients.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Education
UNDERGRAD - Early Childhood Education
Ashworth College
Norcross, GA03.2012
High School Diploma -
OAK TREE ACADEMY
Chesapeake, VA05.2004
Skills
- New business launch
- Cost control and analysis
- Business growth and retention
- Planning and execution
- Budget Management
- Business management and development
- Small business operations
- Vendor Relations
- Strategic Planning
Timeline
Small Business Owner
LT BARE DESIGNS
04.2019 - Current
Cashier Team Lead
Toys R Us
08.2011 - 01.2013
Childcare Assistant Teacher
SPEC
08.2009 - 11.2011
Receptionist Administrator
REMAX 100
01.2007 - 09.2007
UNDERGRAD - Early Childhood Education
Ashworth College
High School Diploma -
OAK TREE ACADEMY