Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

ASHLEY BANNERMAN

Washington,DC

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Amazon
09.2022 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 100 pounds.
  • Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
  • Expedited order processing time with proficient use of warehouse management software and scanning equipment.
  • Maintained a safe working environment by adhering to safety protocols and promptly reporting any hazards or incidents.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Sterilization Technician/Dental Assistant

Smile4ALL
04.2019 - 09.2019
  • Sterilize dental instruments
  • Clean room
  • Restock merchindise
  • Process x rays
  • Ensure that patients are comfortable in the dental chair
  • Prepare patients and the work area for treatments and procedures
  • Help dentists by handing them instruments during procedures
  • Fluoride application

Housekeeper

PMM Companies
01.2017 - 12.2017
  • Polished all metal hardware fixtures
  • Swept and washed all hard surface floors
  • Verified that all storage areas and carts were clean and organized
  • Changed bed linens and collected soiled linens for cleaning
  • Cleaned and changed bedspreads, blankets and mattresses
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors
  • Cleaned walls, windows, shades and curtains
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Delivery Driver

Express One Logistics DHL
06.2017 - 09.2017
  • Loaded and secured items in trucks
  • Recorded truck plate Number and mileage on receipt when refueling
  • Properly secured items to prevent damage during transportation
  • Labeled packages according to instructions provided on work orders
  • Sorted items according to its destination
  • Picked products for specific routes according to pick sheets
  • Place package on belt for them to be loaded into other van to be delivered to customers
  • Put in route into your GPS for the package to be delivered

Delivery Driver

Safeway Deliver Driver
10.2016 - 04.2017
  • Call on prospective customers to explain company services or to solicit new business
  • Completed on-time deliveries by choosing the best and most efficient routes
  • Verified each delivery against shipping instructions before delivering to customers
  • Loaded and unloaded delivery per shift
  • Loaded and unloaded [Number] delivery vans per shift
  • Verified that vehicle inspection stickers and registrations were current
  • Loaded and secured items in trucks
  • Pick up Truck From Different Location, To get truck worked on

FOOD PREP/ Delivery Driver/ Cashier

Einstein Bros Bagels
08.2014 - 10.2016
  • I WORKED TO LOCATION AT EINSTEIN BAGELS): CHEVY CHASE MD, WISCONSIN AVE DC
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Issue receipts, refunds, credits, or change due to customers
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Greet customers entering establishments
  • Answer customers' questions, and provide information on procedures or policies
  • Supervise others and provide on-the-job training
  • Stock shelves, and mark prices on shelves and items
  • Clean and sanitize work areas, equipment, utensils, dishes, or silverware
  • Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving
  • Mix ingredients for green salads, molded fruit salads, vegetable salads, and pasta salads
  • Stock cupboards and refrigerators, and tend salad bars and buffet meals
  • Prepare and serve a variety of beverages such as coffee, tea, and soft drinks
  • Make special dressings and sauces as condiments for sandwiches

Housekeeper

Crestline Hotels & Resorts
12.2013 - 08.2016
  • HELPED OPENED THE HOTEL!
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items
  • Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms

Dental

Bethesda
02.2015 - 07.2015
  • Remove excess metal or porcelain and polish surfaces of prostheses or frameworks, using polishing machines
  • Melt metals or mix plaster, porcelain, or acrylic pastes and pour materials into molds or over frameworks to form dental prostheses or apparatus
  • Read prescriptions or specifications and examine models or impressions to determine the design of dental products to be constructed
  • Apply porcelain paste or wax over prosthesis frameworks or setups, using brushes and spatulas
  • Create a model of patient's mouth by pouring plaster into a dental impression and allowing plaster to set
  • Expose dental diagnostic x-rays
  • Record treatment information in patient records
  • Clean and polish removable appliances
  • Clean teeth, using dental instruments
  • Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer

Housekeeping Cleaners

The Marriott Hotel Key Bridge
03.2014 - 06.2014
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Plan and prepare employee work schedules
  • Inspect work performed to ensure that it meets specifications and established standards
  • Inventory stock to ensure that supplies and equipment are available in adequate amounts
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers
  • Dust and polish furniture and equipment

CASHIER

University Boulevard West
01.2012 - 12.2013
  • CUSTOMER SERVICE
  • RESTOCK MERCHANDISE
  • FOOD RUNNER
  • Food prep hot/cold

Barista Coffee

University Boulevard West
08.2012 - 10.2012
  • Drink Maker
  • Dish Washer
  • Bagger

Fulfillment Center Associate

THE AMERICAN INSTITUTE FOR CANCER REACH
05.2009 - 07.2011
  • Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
  • Maintained a safe working environment by adhering to safety protocols and promptly reporting any hazards or incidents.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Consistently met or exceeded daily production targets by maintaining focus on efficiency and quality throughout the melting process.
  • Boosted call center performance, consistently meeting or exceeding daily call volume targets.

Education

Metropolitan Institute
Lorton, VA

High School Diploma -

Albert Einstein High School
06.2009

Skills

  • Picking and Packing
  • Cleaning and Organizing
  • Call center monitoring

    • Call center strategy

  • Customer Service
  • Active Listening
  • Problem-solving abilities
  • Critical Thinking
  • Deaf Culture Knowledge
  • Reliability

Accomplishments

  • Improved exam room setup and breakdown, improving overall efficiency 50%.

Certification

  • Basic Life Support(BLS)-American Heart Association or Red Cross.
  • Infection Control Certification (ICE) - Dental Assisting National Board (DANB).

Languages

English

Timeline

Warehouse Worker

Amazon
09.2022 - Current

Sterilization Technician/Dental Assistant

Smile4ALL
04.2019 - 09.2019

Delivery Driver

Express One Logistics DHL
06.2017 - 09.2017

Housekeeper

PMM Companies
01.2017 - 12.2017

Delivery Driver

Safeway Deliver Driver
10.2016 - 04.2017

Dental

Bethesda
02.2015 - 07.2015

FOOD PREP/ Delivery Driver/ Cashier

Einstein Bros Bagels
08.2014 - 10.2016

Housekeeping Cleaners

The Marriott Hotel Key Bridge
03.2014 - 06.2014

Housekeeper

Crestline Hotels & Resorts
12.2013 - 08.2016

Barista Coffee

University Boulevard West
08.2012 - 10.2012

CASHIER

University Boulevard West
01.2012 - 12.2013

Fulfillment Center Associate

THE AMERICAN INSTITUTE FOR CANCER REACH
05.2009 - 07.2011

High School Diploma -

Albert Einstein High School

Metropolitan Institute

Similar Profiles

CREATE PROFILE
ASHLEY BANNERMAN