Proven achiever with extensive experience in healthcare management and patient care coordination, notably at CHS. Excelled in streamlining operations through the adept use of technology, including Excel and electronic health records, enhancing patient experiences and clinical workflows. Demonstrated exceptional communication skills, fostering trust and improving service quality. Skilled in office supply management and grant funding, showcasing a blend of technical and interpersonal abilities.
Overview
10
10
years of professional experience
Work History
Nurse/ Medical Billing
CHS
07.2021 - Current
Managed all grant funds and distribution for large corporation.
Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Performed medical records management, including filing, organizing and scanning documents
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications..
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Sanitized, restocked, and organized exam rooms and medical equipment
Medical Assistant
Birmingham Obstetrics & Gynecology
05.2014 - 06.2021
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Improved clinical workflow with introduction of electronic health records system.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Associate Degree In Nursing - Nursing RN
Central Alabama Community College
Alexander City, AL
05.2014
Skills
Experience managing grant funding for large corporation
Experience with many computer applications such as Excel, Word, etc
Detail oriented
Experience using office equipment such as fax and copy machine
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