Ashley Barclay
Highland Park,MI
Summary
Experienced Registrar with 6 years of experience successfully handling paperwork, recordkeeping, and customer service functions. Knowledgeable about related regulations and best practices. Eager to help customers and other staff efficiently and with an upbeat attitude.
Overview
6
6
years of professional experience
Work History
Registrar Sr
Beaumont Hospital, Royal Oak
01.2023 - 04.2023
- Answering phones In coming and outgoing calls
- Scheduling appointments
- Verify Insurance
- Checking for authorization/referrals
- Verify CPT codes/ICD-10 codes
- Epic
- Patient Access Registration
- Managed time efficiently in order to complete all tasks within the deadlines
- Organized and detail-oriented with a strong work ethic
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Skilled at working independently and collaboratively in a team environment.
Patient Access Registration
Beaumont Health
03.2022 - 01.2023
- Greet and direct patients
- Families to testing and surgical areas in the facility in a courteous
- Welcoming manner and be highly mobile to assist patients
- Family and visitors to include transport or arranging transportation as needed
- Answering the phone
- Scheduling appointments
- Billing
- Submitting insurance claims
- Epic
- Organized and detail-oriented with a strong work ethic
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Identified issues, analyzed information and provided solutions to problems
- Developed and maintained courteous and effective working relationships
Patient Access Representative II
DMC Harper University Hospital
03.2019 - 05.2021
- Collected and entered patient demographic and insurance data into a computer database to establish a patient medical record
- Received patient deductibles and co-pay amounts and discussed options to satisfy the remainder of patient financial obligations
- Performed patient scheduling and registration functions to serve as an initial contact point for medical office visits
- Identified insurance payment sources and listed payers in proper sequence to establish a chain of payment
- Applied administrative knowledge and courtesy to explain procedures and services to patients
- Resolved customer complaints using established follow-up procedures
Secretary
Ascension St. John
04.2020 - 10.2020
- Scheduled appointments and conducted follow-up calls to patients
- Created and updated records and files to maintain document compliance
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Maintained electronic filing systems and categorized documents
- Drafted agendas, recorded minutes and generated documents to facilitate meetings
- Recorded and tracked operational expenses to identify and eliminate wasteful spending
- Managed filing system, entered data and completed other clerical tasks
- Completed forms, reports, logs and records to quickly handle all documentation for human resources
- Performed research to collect and record industry data
Receptionist
Eastwood Convalescent center
06.2017 - 04.2018
- Responded to inquiries from callers seeking information
- Managed multiple tasks and met time-sensitive deadlines
- Organized, maintained, and updated information in computer databases
- Collected and distributed messages to team members and managers to support open communication and high customer service
- Helped office staff prepare reports and presentations for internal or client-related use
Education
Associate's degree - Medical Billing And Coding
Everest Institute
Southfield, MI09.2017
High School Diploma -
Academy In The Woods
Fraser, MI06.2010
Skills
- Medical Coding
- Medical receptionist -Chart Filling/pulling
- Patient registration/Check-out
- EMR Systems
- Collection
- Bookkeeping
- Medical Scheduling
- Patient registration
- Electronic health records
- Report Preparation
- PFT
- Word
- Excel
- Cms
- Documentation Requirements for Billing
- HCPCS
- Competent Use of Electronic health records
- Accounting/bookkeeping
- Basic accounting/Bookkeeping skills
- Medical office experience
- Medicare
- ICD-10
- Hospital Experience
- Jira
- EKG
- Insurance Verification
- Experience with medical billing software (eThomas/Optum PM)
- Microsoft word
- Accounting
- Adobe Acrobat
- Breathing Treatment
- Operating systems
- Scheduling
- Appointment Scheduling
- Secondary Insurance Billing
- Medical Records
- Payment Posting
- Analysis skills
- UB04
- Customer Service
- CRM software
- Typing
- Ekg
- Microsoft excel
- Medical terminology
- Posting
- Epic
- Customer support
- Transcription
- Fee collection
- ICD-9
- CMS'1500
- Insurance billing
- CPT
- CSR systems
Timeline
Registrar Sr
Beaumont Hospital, Royal Oak
01.2023 - 04.2023
Patient Access Registration
Beaumont Health
03.2022 - 01.2023
Secretary
Ascension St. John
04.2020 - 10.2020
Patient Access Representative II
DMC Harper University Hospital
03.2019 - 05.2021
Receptionist
Eastwood Convalescent center
06.2017 - 04.2018
Associate's degree - Medical Billing And Coding
Everest Institute
High School Diploma -
Academy In The Woods
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