Ashley Barker
Rexburg,ID
Summary
Self-motivated employee offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly committed to reaching business goals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Mountain America Credit Union
Rexburg, ID
03.2024 - 04.2024
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Developed strong customer relationships to encourage repeat business.
New Accounts/Teller
The Bank of Commerce
Rexburg, ID
06.2020 - 03.2024
- Greeted and welcomed customers to the bank.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while accurately processing routine transactions.
- Researched discrepancies between actual cash amounts and records of transactions for accuracy.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Adhered strictly to all security procedures related to handling money at the teller window.
- Built and maintained client relationships through quality, personalized interactions.
- Delivered exceptional service to customers in person or over telephone.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
Cashier
Dusty's Pit Stop
Saint Anthony, ID
12.2018 - 05.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
Education
High School Diploma -
South Fremont High School
Saint Anthony, ID01.2017
Skills
- Drawer Balancing
- Cash Handling
- Customer Relationship Building
- Exceptional Customer Service
- Strong Work Ethic
- Excellent Communication Skills
Timeline
Customer Service Representative
Mountain America Credit Union
03.2024 - 04.2024
New Accounts/Teller
The Bank of Commerce
06.2020 - 03.2024
Cashier
Dusty's Pit Stop
12.2018 - 05.2020
High School Diploma -
South Fremont High School