Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Barnes

Wauseon,OH

Summary

Proven to excel in high-pressure environments, demonstrated at Whitehouse Inn by efficiently managing customer volumes and cash handling with a blend of strong multitasking and exceptional customer service skills. Achieved significant client satisfaction at Fulton County Health Center, showcasing problem-solving abilities and a commitment to excellence.

Overview

7
7
years of professional experience

Work History

Bartender

Whitehouse Inn
03.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Account Specialist/Assistant Registrar

Fulton County Health Center
05.2022 - 03.2023
  • Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
  • Completed routine and complex account updates to resolve problems.
  • Enhanced Patient satisfaction by promptly resolving account issues and providing exceptional customer service.
  • Resolved complex billing and payment issues for balanced, accurate accounts.
  • Developed customized financial solutions for Patients, addressing their unique needs and concerns.

Medical Receptionist

Waterville Family Physicians
06.2017 - 03.2021
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Supported office staff and operational requirements with administrative tasks.
  • Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
  • Obtained payments from patients and scanned identification and insurance cards.

Education

No Degree - Human Resources Management

Northwest State Community College
Archbold, OH
01-2026

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Patience and Tolerance
  • Team player attitude
  • Medical Terminology
  • Appointment Scheduling
  • Telephone Etiquette
  • Front Desk Operations
  • Patient Scheduling
  • Office Administration
  • Problem-Solving
  • Time Management
  • Critical Thinking

Timeline

Account Specialist/Assistant Registrar

Fulton County Health Center
05.2022 - 03.2023

Bartender

Whitehouse Inn
03.2021 - Current

Medical Receptionist

Waterville Family Physicians
06.2017 - 03.2021

No Degree - Human Resources Management

Northwest State Community College

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Ashley Barnes