Ashley Baroch
Florida,NY
Summary
Accomplished professional providing library patrons with outstanding customer service. Skilled in managing library resources, cataloging materials and organizing library records. Considered valuable and detail-oriented team player. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Library Assistant/Circulation Supervisor
Florida Public Library
08.2006 - Current
- Created welcoming and comfortable space by keeping library clean and organized.
- Utilized computer databases to locate library materials.
- Checked out and checked in materials to support patron circulation needs.
- Provided basic computer assistance to help patrons access needed resources.
- Offered basic reference assistance to support information needs.
- Helped patrons locate resources using catalog and circulation systems.
- Managed library materials for accurate record-keeping.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Assisted patrons with library's computers and provided information on logging onto Internet.
- Assisted with mailings and interlibrary loans to facilitate flow of information and resources between libraries.
- Processed all new materials into library system and cataloged all pertinent steps to ensure patrons receive correct items. Also maintain all library materials to ensure lendability.
- Stayed up to date on references, card catalogs and automated information systems to teach and educate patrons.
- Processed library card applications to provide access to library services.
Education
Bachelor of Arts - Humanities
York College of Pennsylvania
York, PA12.1989
High School Diploma -
Lakeland Senior High School
Shrub Oak, NY06.1985
Skills
- Professional Relationships
- Administrative Personnel Supervision
- General Ledger Entries
- Document Delivery
- Item Classification
- Computer Troubleshooting
- Reading Programs
- Inspect Books
- Customer Experience
- Office Operations
- Safety Awareness
- Active Communication
- Damaged Book Removal
- Reference Assistance
- Active Learning
- Complex Problem-Solving
- Circulation Desk Management
- Maintenance Needs
- Cataloging and Shelving
- Customer Inquiries ILL/SEAL services
- Department Development
- Book Classification
- Administrative Support
- Evaluate New Materials
- Circulation Oversight
- Customer Satisfaction
- Public Libraries
- Library Classification System
- Equipment Maintenance
- Classification and Cataloging
- Customer Accounts Management
Certification
- Library Assistant, NYLA Cerificate - Present
- Black Belt Librarian Training
- Customer Service Training
Timeline
Library Assistant/Circulation Supervisor
Florida Public Library
08.2006 - Current
Bachelor of Arts - Humanities
York College of Pennsylvania
High School Diploma -
Lakeland Senior High School
- Library Assistant, NYLA Cerificate - Present
- Black Belt Librarian Training
- Customer Service Training
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