Ashley Barter
Saratoga Springs,NY
Summary
Dedicated Benefits and HR professional with demonstrated strengths in organization, time management and adaptability. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background cultivating positive relationships, developing improved processes, and exceeding goals.
Overview
6
6
years of professional experience
Work History
Payroll and Benefits Specialist
BST & Co. CPAs, LLP
03.2023 - Current
- Prepare and process semi-monthly payroll for 120 exempt and non exempt employees
- Used opportunity to define newly created position to build stronger relationships with vendors and enhance employee engagement
- Responsible for administration of all benefits, including Health, Dental, Vision, EAP, 401k, FSA, HSA, Worker's Compensation, Short and Long Term Disability, Group Term Life, and company wellness plans
- Launched new series of benefits events to increase employee awareness and education for annual enrollment and throughout year
- Administered Leave of Absences, FMLA, STD, PFL, Parental Leave and designed policy around interactive process and administration for reasonable accommodation requests
- Maintain compliance with state and federal reporting and documentation requirements
HR & Benefits Administrator
Neptune Retail Solutions
02.2020 - 03.2023
- Managed continuous enrollment processes, as well as yearly enrollment periods throughout h US and Canada for 1,200+ employees
- Developed and implemented policies and procedures for leave of absence and ADA accommodation requests
- Oversaw COBRA administration tasks including notifications, enrollments, and terminations in compliance with applicable laws.
- Improved employee understanding of benefits offerings through clear communication materials and informative presentations.
- Assisted employees with complex benefits-related issues, resolving concerns quickly and professionally
- Managed employee benefits program, working with vendors, providers, and staff to maintain strong portfolio of insurance and retirement options.
HR Administrative Assistant & Talent Acquisition Coordinator
Tenaya Lodge at Yosemite, Delaware North
10.2018 - 06.2019
- Acted as reliable point of contact for employees seeking information on company policies, benefits, or general HR matters for 400+ employees
- Processed employee status changes in HRIS system, including minimum wage and merit increases
- Contributed to positive company culture by planning engaging team-building activities and recognition events
- Facilitated smooth on-boarding process for new hires by collaborating with HR partners to prepare necessary paperwork and orientation materials
- Conducted comprehensive interviews to assess candidate fit based on skills, cultural alignment and long-term potential within organization.
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
Guest Services Manager
Hampton Inn & Suites Lake George
01.2018 - 10.2018
- Managed hotel operations for Front Office, Night Audit, Breakfast Service, Gift Shop and Bar
- Supervised team of front desk agents and breakfast staff, ensuring adherence to policies, procedures, and high-level customer service standards
- Responsible for all hiring needs including posting positions on applicant tracking system, interviewing and on-boarding
- Developed new hire on-boarding and training process; Constructed training manual based on corporate guidelines
- Used exceptional customer service and hospitality knowledge to provide the best guest experience
Education
Art History -
Hartwick College
Oneonta, NY05.2006
Skills
- Relationship Building
- Vendor Management
- Adaptable
- Critical Thinking
- Communication
- Benefits Administration
Timeline
Payroll and Benefits Specialist
BST & Co. CPAs, LLP
03.2023 - Current
HR & Benefits Administrator
Neptune Retail Solutions
02.2020 - 03.2023
HR Administrative Assistant & Talent Acquisition Coordinator
Tenaya Lodge at Yosemite, Delaware North
10.2018 - 06.2019
Guest Services Manager
Hampton Inn & Suites Lake George
01.2018 - 10.2018
Art History -
Hartwick College
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