Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Text Ninja
TECOBI
Greenwood Village, CO
05.2023 - Current
Assisted with customer requests and answered questions to improve satisfaction.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Accurately obtain information from leads and help set appointments.
Worked with cross-functional teams to achieve goals.
Held quality conversations with over 200 leads per day
Chiropractic Assistant
Back To Health Chiropractic
Colorado Springs, CO
11.2021 - 09.2023
Performed routine clinical tasks to support patients and doctors.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Performed patient intake procedures, including health history documentation.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Assisted chiropractors in patient care, including setting up treatment rooms.
Wellness Membership Advisor
Elements Massage
Colorado Springs, CO
06.2020 - 11.2021
Increased repeat business using great customer service, problem-solving and conflict resolution skills.
Provided membership and service information to members and non-members.
Oversaw membership data system to keep information updated and complete.
Ensured all paperwork was completed accurately for new memberships.
Created memorable experiences resulting in increased customer retention and loyalty.
Sell memberships to new clients and provide information on the different upgrades that could be applied