Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Motive
References
Timeline
Generic
Ashley Barton

Ashley Barton

Glen Allen,VA

Summary

Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Product Specialist, Team Lead

Cloth and Paper
Henrico, VA
08.2020 - Current
  • Developed and implemented product launch plans for new products.
  • Created product-related content such as webinars, blogs, and videos.
  • Analyzed customer feedback to improve product design and performance.
  • Performed quality assurance tests on new or updated products before release.
  • Managed and tracked inventory levels for various distribution centers.
  • Implemented changes based on customer feedback to enhance current products.
  • Trained new specialists to present company products or services.
  • Maintained positive working relationship with fellow staff and management.
  • Maintained a calm demeanor and utilized effective de-escalation methods to successfully navigate difficult client situations
  • Developed training materials and procedures or trained users in proper use of hardware or software.
  • Conferred with staff, users and management to establish requirements for new systems or modifications.
  • Oversaw daily performance of computer systems.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Established clear expectations for employees, providing guidance when needed.
  • Assisted in the development of sales strategies for existing products.

Server, Host

Kickback Jack's
Richmond, VA
03.2016 - 04.2019
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Checked identification for guests who appeared under age 21.
  • Performed light administrative duties such as filing documents and taking messages.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Ensured compliance with health and safety regulations within the restaurant.
  • Escorted guests to their tables to assist servers in seating.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Greeted guests upon arrival and provided them with menus.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Presented menus and answered questions regarding items.
  • Trained new employees to perform duties.
  • Served food and beverages to patrons and confirmed complete orders.
  • Solicited guest opinions on food satisfaction levels, effectively resolved any problems that arose, and consistently delivered prompt service for additional requests or drink replenishments.

Education

Some College (No Degree) - Licensed Practical Nursing (LPN)

Ecpi University
Richmond
07-2025

High School Diploma -

Glen Allen High School
Glen Allen, VA
06-2017

Certificate-Nursing Technical Program -

Hermitage High School
Richmond, VA
06-2017

Skills

  • Analytical Decision-Making
  • Multitasking
  • Critical Thinking
  • Effective Organization Skills
  • Excellent Communication
  • Leadership
  • Teamwork and Collaboration
  • Strategic Issue Analysis
  • Project Planning
  • Payment Processing
  • Currency Handling Expertise
  • Information Collection
  • Process Improvement

Languages

English
Native/ Bilingual

Certification

  • BLS American Heart Association CPR Certification: ISSUED May 31,2024. Training Center ECPI UNIVERSITY LLC.

Affiliations

  • Traveling the world/ countries
  • Being a full time single mom

Motive

  • I am currently enrolled full time into the Nursing Program at ECPI University off a complete fresh start no experience. I am working full time as well as being a mother full time with a passion to learn and apply those skills to my future career. I do enjoy kids and the passion to care for individuals needs (customers, clients, etc). Open to learning and seeking new experiences to endure.

References

References available upon request.

Timeline

Product Specialist, Team Lead

Cloth and Paper
08.2020 - Current

Server, Host

Kickback Jack's
03.2016 - 04.2019

Some College (No Degree) - Licensed Practical Nursing (LPN)

Ecpi University

High School Diploma -

Glen Allen High School

Certificate-Nursing Technical Program -

Hermitage High School

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Ashley Barton