Ashley Baskin
Newark,NJ
Summary
Detail-oriented Assistant Manager offers more than 2-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Motivated with years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Personable and dedicated Customer Service Representative with extensive experience in warehouse industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Experienced and proactive customer service offering 5 years of progressive warehouse settings serving different needs. Talented in overseeing cost control, loss prevention and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Q&H Family Boutique llc
Newark , NJ
03.2023 - Current
- Coordinated with other departments to ensure smooth flow of operations.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Communicated regularly with customers to gain insights into their needs.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Monitored employee attendance records, timekeeping, and payroll information.
- Supervised daily operations including scheduling shifts, assigning duties.
Housekeeper
JNC INC
Hackensack, NJ
08.2023 - 12.2023
- Disinfected telephones, light switches and other frequently touched objects.
- Emptied trash receptacles throughout the property.
- Followed safety procedures when handling hazardous materials.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Reported any maintenance issues or damage to supervisors immediately.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Responded to requests from guests regarding housekeeping needs.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Sales Associate
Maxsip Telecom
Union, NJ
04.2023 - 10.2023
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
Equipment Operator
United Airlines
Newark, NJ
12.2021 - 11.2022
- Ensured compliance with all applicable laws regarding health, safety, environment protection standards and regulations.
- Performed routine cleaning tasks on assigned equipment before returning it back into service.
- Conducted pre-operation checklists on all assigned machines prior to use each day.
- Adhered strictly to designated schedules for completing assigned tasks within specified timeframes.
- Maintained daily logs of machine operations and reported any mechanical or safety issues to supervisor.
- Communicated effectively with team members regarding status updates on jobsite activities.
- Followed established procedures for safely operating machinery while adhering to company policies at all times.
Cashier
Burger King
Hillside, NJ
10.2021 - 09.2022
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
Deli Clerk
ShopRite
Hillside, NJ
06.2021 - 10.2021
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Assisted customers with selecting products from the deli case or menu board.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Maintained cleanliness of the deli area and equipment.
Sanitation Worker
WMS
Elizabeth, NJ
04.2020 - 08.2020
- Followed all safety procedures when handling hazardous materials.
- Removed trash and waste from work areas to designated collection points.
- Collected recyclable items from production lines for proper disposal.
Warehouse Worker
Shiseido
Lyndhurst, NJ
12.2018 - 03.2020
- Investigated any reported problems regarding shipping errors or damages.
- Provided assistance in loading and unloading containers from ships and trains.
- Received and tracked incoming inventory shipments.
- Ensured safety protocols were followed at all times while operating machinery.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Warehouse Worker
Snow Joe llc
Mahwah, NJ
11.2017 - 12.2019
- Investigated any reported problems regarding shipping errors or damages.
- Provided assistance in loading and unloading containers from ships and trains.
- Received and tracked incoming inventory shipments.
- Ensured safety protocols were followed at all times while operating machinery.
Education
GED -
North Hunterdon High School
Annandale, NJ08-2017
Skills
- Cost Reduction
- Recruiting and interviewing
- Product and service knowledge
- Task Delegation
- Employee Scheduling
- Compliance understanding
- Microsoft Office expertise
- Google Drive
- Staff Supervision
- Employee engagement
- Recruitment and hiring
- Customer Relations
- Retail Operations Management
- Money Handling
- Orientating and training
- Schedule oversight
Timeline
Housekeeper
JNC INC
08.2023 - 12.2023
Sales Associate
Maxsip Telecom
04.2023 - 10.2023
Assistant Manager
Q&H Family Boutique llc
03.2023 - Current
Equipment Operator
United Airlines
12.2021 - 11.2022
Cashier
Burger King
10.2021 - 09.2022
Deli Clerk
ShopRite
06.2021 - 10.2021
Sanitation Worker
WMS
04.2020 - 08.2020
Warehouse Worker
Shiseido
12.2018 - 03.2020
Warehouse Worker
Snow Joe llc
11.2017 - 12.2019
GED -
North Hunterdon High School