Ashley Batista
Methuen,MA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Pizza Hut
Supervisor
Methuen, MA
04.2024 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Directed and supervised team of 15 employees in daily operations.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
CNA
Mary Immaculate Healthcare Services
Lawrence, MA
02.2023 - 02.2024
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Participated in educational programs designed to improve knowledge of health care practices.
- Planned and served meals and snacks to patients according to prescribed diets.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Collected specimens from patients for laboratory testing purposes.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Answered patient call signals and signal lights to determine patients' needs.
CNA
Berkeley Retirement Home
Lawrence, MA
04.2022 - 12.2022
- Answered patient call lights promptly and responded to requests appropriately.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Reported changes in patient conditions to registered nurse or physician.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Helped residents walk with or without self-help devices.
- Assisted residents in preparing for activities and social programs.
Education
High School Diploma -
Politecnico San Pablo
Dominican Republic02-2020
Skills
- Task Prioritization
- Calm Under Pressure
- Written Communication
- Problem-Solving
- Flexible and Adaptable
- Teamwork and Collaboration
Languages
English
Professional
Spanish
Professional
Timeline
Pizza Hut
Supervisor
04.2024 - Current
CNA
Mary Immaculate Healthcare Services
02.2023 - 02.2024
CNA
Berkeley Retirement Home
04.2022 - 12.2022
High School Diploma -
Politecnico San Pablo