Summary
Overview
Work History
Education
Skills
Additional Qualifications
Timeline
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Ashley Batson

Summary

Confident, resilient, safety-focused, and customer-centric aviation professional with proven experience in inflight operations, regulatory compliance, and team leadership. Known for professionalism, adaptability, and a strong commitment to safety and service excellence.

Overview

7
7
years of professional experience

Work History

Flight Attendant

Spirit Airlines Inc.
10.2022 - Current

• Ensured compliance with FAA regulations and company safety protocols during all phases of flight.

• Conducted pre-flight safety checks and emergency equipment inspections.

• Delivered exceptional customer service while managing inflight delays, turbulence, and special passenger needs.

• Collaborated with crew members to resolve scheduling conflicts and operational challenges.

• Maintained professionalism and poise in high-pressure, fast-paced environments.

• Supported inflight operations through effective communication and adherence to company policies.

Founder & Business Owner

So Icey & Co. LLC
06.2018 - 01.2024
  • Developed strategic business plans to enhance market presence and drive growth.
  • Established operational processes that improved efficiency and reduced costs.
  • Delivered personalized client experiences and maintained brand integrity.
  • Analyzed market trends to identify opportunities for innovation and expansion.
  • Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.

Relocations Associate

Graebel Van Lines
02.2020 - 02.2022
  • Coordinated logistics for domestic and international relocations, ensuring timely delivery of services.
  • Assisted clients with inventory management, streamlining packing and unpacking processes.
  • Managed vendor relationships to facilitate seamless transitions during relocation events.
  • Developed comprehensive relocation plans tailored to client needs, enhancing customer satisfaction.
  • Trained new team members on relocation protocols and best practices for efficiency.

Education

Bachelor of Science - Journalism And Mass Communication

Kennesaw State University
Kennesaw, GA
07-2018

Skills

  • FAA Regulatory Compliance
  • Flight Attendant Supervision & Support
  • Emergency Preparedness & Response
  • Crew Scheduling & Conflict Resolution
  • Catering & POS Issue Resolution
  • Performance Management & Reporting
  • Conflict De-escalation & Problem Solving
  • Team Leadership & Collaboration
  • Uniform & Brand Standards Training

Additional Qualifications

• Available for 24/7 on-call duty phone coverage

• Experienced in coordinating DOT drug and alcohol testing

• Skilled in administering performance reviews and corrective actions

• Familiar with POS systems and Flight Attendant Manual (FAM) updates

• Trained in uniform guideline delivery

• Willing to travel and fly monthly trips from multiple bases

• Emergency response representative experience

Timeline

Flight Attendant

Spirit Airlines Inc.
10.2022 - Current

Relocations Associate

Graebel Van Lines
02.2020 - 02.2022

Founder & Business Owner

So Icey & Co. LLC
06.2018 - 01.2024

Bachelor of Science - Journalism And Mass Communication

Kennesaw State University