ASHLEY BATTEN
Jane Lew,WV
Summary
Well-organized, reliable, and experienced in performing diagnostic tests and assisting optometrists with patient care. Utilizes strong verbal and written communications skills. Knowledge of ocular health management and practice coordination. Strong background in optometry support, equipped to enhance patient care and streamline clinical operations. Proven ability to perform diagnostic tests, manage patient records, and assist with procedures. Strong focus on team collaboration, adaptability, and achieving results. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Known for strong reliability, attention to detail, and compliance with OSHA and HIPAA regulations.
Overview
4
4
years of professional experience
Work History
Optometric Technician
Fick Eye Care Inc.
05.2022 - Current
- Operated various diagnostic instruments, such as the optom, visual field analyzer, and tonometer, to gather essential data for accurate diagnosis.
- Managed electronic health records, ensuring data accuracy and compliance with HIIPA regulations.
- Educated patients on proper contact lens care and ocular health maintenance.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
- Streamlined administrative processes by accurately maintaining patient records and insurance information.
- Understanding of common eye diseases and conditions, including cataracts, glaucoma, and macular degeneration
Sales Representative
Buckle
09.2021 - 08.2022
- Contacted new and existing customers to outline benefits of products through GetConnect.
- Fostered relationships with customers to expand customer base, retain business and form interpersonal relationships.
- Answered product questions with up-to-date knowledge of sales and promotions. Demonstrated product features to align with customer needs i.e., Jean sizes and different fits available.
- Created and implemented store displays, promoting sales and growth.
- Developed key customer relationships to increase sales.
- Answered customer questions, shared product knowledge and researched pricing and availability.
- Operated cash register collected payments and provided accurate change.
Education
Bachelor of Science - Psychology
Fairmont State University
Fairmont, WV11.2022
Master of Science - Forensic Psychology
Walden University
Minneapolis, MN05-2027
Skills
- Teamwork and Collaboration
- Strong verbal and Written Communication
- Time Management
- Interpersonal Skills
- Multimedia Operations
- HIPAA compliance
Timeline
Optometric Technician
Fick Eye Care Inc.
05.2022 - Current
Sales Representative
Buckle
09.2021 - 08.2022
Bachelor of Science - Psychology
Fairmont State University
Master of Science - Forensic Psychology
Walden University