Ashley Sarvis
Wilmington,North Carolina
Summary
Accomplished Programming Lead at Port City Community Church, adept in strategic project management and fostering teamwork. Demonstrated excellence in optimizing workflows and elevating creative content, while managing a 200-person volunteer team. Skilled in operations management and conflict resolution, consistently delivering projects and events that surpass ministry needs and enhance community engagement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Programming Lead
Port City Community Church
10.2021 - Current
- Responsible for coordinating and implementing programming specific to large and small scale events.
- Expedited project completion by managing multiple tasks simultaneously in a fast-paced environment.
- Collaborated effectively with team members to ensure seamless coordination on complex projects requiring multiple steps or inputs from various sources.
- Contributed to a positive work environment by maintaining professional communication skills within the team and other ministries.
- Supported overall team operations by assisting with additional tasks or special projects as needed, demonstrating flexibility and adaptability within the role.
- Optimized workflow through regular communication with colleagues to prioritize tasks based on urgency and importance.
- Created and onboarded all new Production Volunteers
- Elevated company reputation through consistent delivery of high-quality creative content.
- Managed campaigns with specific focuses in order to meet ministry needs and creative visions.
Host Team Coordinator
Port City Community Church
03.2016 - 10.2021
- Provided exceptional customer service by attentively listening to attenders needs and promptly addressing any concerns or issues.
- Created a welcoming environment for all members and guests to engage in worship, teaching and community for large and small scale events.
- Managed a 50k budget effectively and efficiently while meeting goals and standards
- Onboarded all new volunteers and maintained a 200 person volunteer team
- Excelled in developing interns to learn and grow in Hospitality ministry.
- Reduced expenses by reviewing vendor relationships, sourcing new suppliers, and negotiating favorable and fair contracts.
- Served as a liaison between pastoral staff and volunteers regarding matters related to hospitality management within the church context.
Stay at Home Mother
Myself
10.2009 - 03.2016
- Explains a gap in work history
- I was privileged to stay home with my children while they were young.
Warranty Administrator
Stevenson Mazda Kia
02.2007 - 10.2009
- Enhanced customer satisfaction by promptly addressing and resolving warranty claims.
- Streamlined the warranty process for increased efficiency and faster claim resolutions.
- Collaborated with service technicians to accurately diagnose vehicle issues and determine warrantable repairs.
- Reduced company costs by identifying and preventing unwarrantable repair expenses.
- Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
- Educated customers on their vehicle''s warranty coverage, resulting in enhanced customer experience and trust.
Education
Bachelor of Science - Political Science
University of North Carolina At Wilmington
Wilmington, NC05.2006
Skills
- Strategic Project Management
- Operations Management
- Teamwork and Collaboration
- People Management
- Analytical Thinking
- Conflict Resolution
- Daily workflow improvement
- Mentoring
- Leading Team Meetings
- Exceptional Communication
- Task Prioritization
Certification
- PMP - Project Management Professional
Timeline
Programming Lead
Port City Community Church
10.2021 - Current
Host Team Coordinator
Port City Community Church
03.2016 - 10.2021
Stay at Home Mother
Myself
10.2009 - 03.2016
Warranty Administrator
Stevenson Mazda Kia
02.2007 - 10.2009
Bachelor of Science - Political Science
University of North Carolina At Wilmington
- PMP - Project Management Professional
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