Ashley Baumgartner
Questa,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Soils Conservationist Technician
USDA-NRCS
07.2023 - Current
- Promoted reforestation by reintroducing grass and groundcover plants into area to prevent soil from being washed or blown away.
- Oversaw and enforced regulations controlling use of herbicides and insecticides used in pest, weed and disease control.
- Conducted field surveys to collect data on wildlife populations and habitats.
- Participated in development and implementation of fire management plans.
- Attended public events to provided information about forestry practices, conservation strategies and sustainability plans.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Farm Bill Specialist
USDA-NRCS
08.2018 - 07.2023
- NMACD an affiliate for USDA-, Represent NRCS at SWCD meetings, local work groups and annual meetings
- Identifying Resource Concerns
- Interacting daily with local producers & community members
- Scheduling Office and Field visits, also scheduling days to assist in other Field Offices
- Assist and support other field offices in various capacities such as Administration work and Technical Assistance with Surveys, Inspections, Design Reviews and Producer Meetings
- Worked with State Office Engineers during initial, pre-construction, final inspection, and Spot Checks
- Work with Office Planners for each producer on resource concerns and creating a conservation plan to address their resource concerns
- Surveying using Trimble GPS Surveying instruments, staking, information gathering, designing, engineering plan preparation, and construction inspections
- Application intake, contract, and folder development
- Process all payments
- File and maintain records according to established NRCS protocol
- Contract Reviews
- Work with inter agencies- Farm Service Agency, Bureau of Land Management, United States Forest Service, New Mexico State Land and Bureau of Indian Affairs.
- Documented support interactions for future reference.
Housekeeping Supervisor
WorldMark By Wyndham
03.2015 - 07.2018
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Managed laundry sorting, washing and drying.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports, and other business documentation.
- Evaluated employee performance and developed improvement plans.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Established and enforced safety protocols and guidelines for staff.
- Maintained required records of work hours, budgets and payrolls.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Completed financial tasks by estimating costs and preparing and managing budgets.
Guest Service Representative
WorldMark By Wyndham
03.2009 - 08.2015
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
- Greeted customers entering the store to ascertain what each customer wanted or needed
- Cleaned and organized the office, including the checkout desk and displays
- Answered an average of 50-100 calls per day by addressing customer inquiries, solving problems and providing new product information
- Actively pursued personal learning and development opportunities
- Greeted customers in a timely fashion, while quickly determining their needs
- Processed cash and credit payments rapidly and accurately
- Provided an elevated customer experience to generate a loyal clientele
- Operated a cash register for cash, check and credit card transactions with 100% accuracy
- Handled all customer relations issues in a gracious manner and in accordance with company policies
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
- Documented all customer inquiries and comments thoroughly and quickly
- Politely assisted customers in person and via telephone and email
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture
- Communicated clear expectations and goals to each team member
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Education
Some College (No Degree) - Business Management
University of Phoenix
Online Skills
- People Orientated
- Organizational skills
- Adobe
- Microsoft Office
- Time Management
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of NRCS Applications.
- Planned and coordinated NRCS Employee Meeting and on site projects.
- I trained all new employees across the State, that came in as a Farm Bill Specialist.
- Recognized for processing the most contracts for the largest amount of money spent for our Team.
- Given several awards for hard work and dedication to the job.
Timeline
Soils Conservationist Technician
USDA-NRCS
07.2023 - Current
Farm Bill Specialist
USDA-NRCS
08.2018 - 07.2023
Housekeeping Supervisor
WorldMark By Wyndham
03.2015 - 07.2018
Guest Service Representative
WorldMark By Wyndham
03.2009 - 08.2015
Some College (No Degree) - Business Management
University of Phoenix