Expert Clinical Lead which offers top-notch knowledge, abilities and education. Works great in team-based environments to optimize patient care and outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Lead
Novant Health First Charlotte Physicians Matthews
10.2022 - Current
Conducted thorough assessments of patients'' needs and developed tailored care plans accordingly, promoting individualized attention and support.
Managed budgets and resource allocation effectively, ensuring optimal utilization of resources in pursuit of high-quality patient care services.
Prepared laboratory specimens for testing, obtained results and notified patients of findings.
Administered medications and assessed patient responses, adjusting strategies to meet objectives.
Enhanced team performance by providing regular supervision, training, and professional development opportunities.
Streamlined workflow processes for increased efficiency and improved patient care delivery.
Led clinical audits to identify areas of improvement, resulting in higher quality care standards.
Implemented new policies and procedures for better compliance with regulatory requirements.
Provided expert guidance on clinical issues during team meetings, contributing to informed decision-making and best practice implementation.
Served as key liaison between patients, families, and healthcare providers to ensure seamless communication and appropriate care planning.
Assisted with hiring processes for new team members, ensuring alignment with organizational values and skills requirements for high-quality patient care delivery.
Certified Medical Assistant
Foot and Ankle Specialists of the Mid-Atlantic
04.2022 - 10.2022
Responsible for completing benefits verification and scheduling of in-house surgical procedures.
Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Reduced wait times for patients by maintaining organized schedule and swiftly preparing examination rooms. 30-40 patients daily
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Increased patient safety by meticulously following infection control protocols and maintaining sterile environment.
Educated patients on preventative care measures, effectively reducing risk of future health complications.
Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in timely manner.
Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Taught patients about medications, procedures, and care plan instructions.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Followed appropriate procedures to minimize patient's exposure to radiation.
Certified Medical Assistant
Wilmington Health Dermatology
08.2021 - 03.2022
Daily clinical duties in dermatology office setting, including daily cleaning and autoclaving of instruments
Assisting multiple providers with multiple biopsy specimens and handling of 30-40 patients daily
Responsible for processing 20-30 prior authorizations of biologic medications for patients weekly
Administration of biologic medications and teaching of administration of medications patients.
Provided compassionate care for patients, addressing their concerns and ensuring positive experience.
Increased patient safety by meticulously following infection control protocols and maintaining sterile environment.
Educated patients on preventative care measures, effectively reducing risk of future health complications.
Intermediate Intensive Care Unit- CNAI at Novant Health- Matthews Medical CenterIntermediate Intensive Care Unit- CNAI at Novant Health- Matthews Medical Center