Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Holzer Hospital
08.2022 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Managed multiple tasks and met time-sensitive deadlines.
Maintained confidentiality of information regarding clients and company.
Assistant Teacher
Little Storm Early Learning Academy
06.2021 - 07.2022
Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Provided lunchtime assistance to monitor children, assist with eating and serve food.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Used patience, skill and various behavior modification techniques to maintain order and safety.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Supported the emotional well-being of children by providing nurturing care and addressing individual needs.