Ashley Bekmezian
Harriman
Summary
Dynamic professional with extensive experience in customer service and administrative support. At Brigham Young University-Idaho, I enhanced recruitment efficiency while training junior recruiters. Proven ability in relationship building and complaint resolution, consistently fostering positive client interactions and improving service delivery. Strong critical thinking skills complement my commitment to excellence.
Overview
4
4
years of professional experience
Work History
Latter Day Saints Missionary
Church Of Jesus Christ Of Latter Day Saints
09.2023 - 03.2025
- Conducted public speaking engagements at churches, schools, and other gatherings to share experiences and insights from missionary work.
- Assisted individuals in overcoming personal challenges, fostering resilience and selfreliance.
- Implemented training programs for new missionaries, contributing to their successful integration into the mission field.
- Improved community relations by organizing and participating in service projects.
- Collaborated with fellow missionaries in planning outreach efforts, optimizing resources for maximum impact in the community.
- Enhanced language skills for non-native English speakers through tailored tutoring sessions.
Recruiter and Event Coordinator
Brigham Young University-Idaho
04.2023 - 07.2023
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
- Planned and effectively saw through campus level events.
Administrative Assistant
APEX Locating
03.2022 - 09.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Customer Service Representative
BuyItLive
05.2021 - 02.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Salesperson
Randy’s Aeration
04.2021 - 06.2021
Education
Business Administration And Management - Business Administration And Management
Brigham Young University, Idaho
Rexburg, IDSkills
- Customer service
- Critical thinking
- Customer relations
- Relationship building
- Complaint resolution
- Administrative support
Languages
Spanish
Professional Working
Timeline
Latter Day Saints Missionary
Church Of Jesus Christ Of Latter Day Saints
09.2023 - 03.2025
Recruiter and Event Coordinator
Brigham Young University-Idaho
04.2023 - 07.2023
Administrative Assistant
APEX Locating
03.2022 - 09.2022
Customer Service Representative
BuyItLive
05.2021 - 02.2022
Salesperson
Randy’s Aeration
04.2021 - 06.2021
Business Administration And Management - Business Administration And Management
Brigham Young University, Idaho
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