Ashley Bellinger

• Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
• Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
• Created and updated records and files to maintain document compliance.
• Sorted, opened, and routed mail and deliveries to meet business requirements.
• Managed Rosters, schedules, appointments, ensuring seamless coordination of events.

• Maintained a secure environment during visitations, ensuring compliance with all facility rules by both visitors and inmates.
• Collaborated with fellow staff members to maintain order and discipline among the inmate population, minimizing incidents of violence or misconduct.
• Prepared comprehensive reports detailing daily occurrences within the detention center for review by supervisory personnel.
• Improved inmate safety by conducting regular cell checks and maintaining accurate documentation of observations.
• Facilitated communication between inmates and legal counsel or family members during phone calls or visits, fostering positive relationships outside of the detention center environment.

• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Handling all supervisor calls and complaints.
• Managing 10+ employees.
• Taking reservations and cancellations.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

•Experienced in handling Part C insurance billing.

• Assigning therapist to new patients.
• Direct contact with Case Workers regarding different

patients & insurances,

• Collecting co pay.