Ashley Belton

• Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
• Used relevant financial technology to generate reports and recommended courses of action to upper management.
• Trained new analysts on the month-end close process, as well as best practices contributing to a stronger team performance.
• Prepared wire transfers.
• Processed provider refunds.
• Prepared financial and statistical reports and monitor trends and variances.
• Prepared reports identifying differences between current actual results, budgeted targets and prior year actual results.
• Prepared analysis required for budget preparation and completion.
• Prepared analysis required for model development.
• Performed special projects as required by supervisor.

• Performs calculations on financial documents to ensure accuracy of bank deposits, receipts, disbursements, refunds.
• Research financial data associated with refunds, invoices, recoupments, adjustments, cash disbursements, deposits, check voids and reissues, disputes, correspondence, or other data in support of the finance or accounting function.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
• Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
• Utilize iFlow, DMS, FISS, MCS, and HIGLAS to research claim information and perform accounting processes.

Completed temporary assignments:

• Benefits Verification Specialist, AmerisourceBergen-Lash Group
• Adjudicator, Arizona Department of Economic Security

• Assist PUA claimants in weekly certification and unemployment claim processing.
• Provide accurate and complete documentation in the PUA portal.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Determined claim status and negotiated to reach reasonable settlements or denials.
• Optimized organizational efficiency by mentoring personnel on customer service protocols.
• Investigated high volume of insurance claims to determine validity and coverage eligibility.
• Communicated with clients to explain policy coverage and regulations.

• Documented and initiated prior authorization and claims appeal processes.
• Made contact with insurance carriers to discuss policies and individual patient benefits.
• Assured timely verification of insurance benefits prior to patient procedures or appointments.
• Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
• Communicated effectively with staff members of operations, finance and clinical departments.
• Read and interpreted insurance explanation of benefits and remits.
• Professionally communicated with insurance resources via web portals, e-mail, and telephone.
• Checked documentation for accuracy and validity on updated systems.

• Assisted hospital clients with researching outstanding account balances.
• Researched and prepared medical documentation.
• Read and interpreted insurance explanation of benefits and remits.
• Professionally communicated with insurance resources via web portals, e-mail, and telephone.
• Accurately documented progress of each claim throughout cycle.
• Timely followed up on insurance denials, exceptions or exclusions.
• Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
• Posted and adjusted payments from insurance companies.
• Communicated effectively and extensively with other departments to resolve claims issues.
• Evaluated patients' financial status and established appropriate payment plans.
• Prepared billing correspondence and maintained database to organize billing information.

• Provided high-quality patient care, took vitals, patient education, assisted physician during procedures, and performed clerical and administrative procedures.
• Gathered data to conduct task analyses and prepare reports.
• Served as Human Experience Innovator for clinic.
• Conducted monthly meetings to ensure high-quality clinic performance.
• Served as Patient Safety Coach in clinic
• Monitored clinical risks and developed solutions for risk management.
• Checked patient insurance, demographic and health history to keep information current.
• Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations.

• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Collected patient blood pressure, pulse, temperature, medical history, and current medications in a timely manner in order to adhere to the office schedule.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
• Prepared and administered medications to alleviate patient symptoms.

• Provided high-quality customer service to optimize customer purchasing process.
• Managed and maintained displays as indicated by planogram instructions.
• Educated customers on available product opinions to meet and exceed customer service.
• Investigated and resolved customer complaints or issues to strengthen store reputation and maintain customer retention.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.