Ashley Benavides
Austin,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Austin Emergency Center
Pflugerville, TX
04.2013 - Current
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Verified insurance information, collected payments, and scheduled appointments.
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Provided customer service by answering patient questions and addressing concerns.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
- Maintained a clean and organized reception area.
- Performed administrative duties such as filing, faxing, photocopying.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Obtained proper authorization and identification to release confidential medical records.
- Ran credit card batches and balanced deposits on daily basis.
Education
High School Diploma -
Austin High School
Austin, TX05-2004
Skills
- Filing
- Spreadsheet Management
- Insurance Verification
- Patient Registration
- Healthcare Knowledge
- Payment Collection
- Customer Service
Timeline
Administrative Assistant
Austin Emergency Center
04.2013 - Current
High School Diploma -
Austin High School
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