Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ashley Benavides

Laredo,TX

Summary

Compassionate content writer and early childhood education professional with proven experience at Joe Jackson Funeral Chapels, skilled at enhancing engagement through clear communication and empathetic service. Adept at supporting inclusive learning environments and resolving conflicts with patience and understanding. Passionate about fostering growth both in young learners and through thoughtful, precise communication while maintaining a commitment to excellence in every interaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Content Writer/ Secretary

Joe Jackson Funeral Chapels
Laredo, TX
12.2023 - Current
  • Edited and proofread content for accuracy, improving customer satisfaction.
  • Researched and wrote content for online and print advertisements.
  • Wrote content for customer support materials, improving customer retention.
  • Write and advertise content on the Joe Jackson Funeral Chapels' page to enhance engagement and outreach.
  • Edited and enhanced photos for funeral slideshows upon family requests using Adobe Photoshop.
  • Manage administrative tasks, including answering calls, scheduling appointments, and handling customer inquiries with empathy and professionalism.
  • Prepare and edit obituaries, ensuring clear and respectful communication.
  • Maintained confidential documents, such as death certificates and legal paperwork.

Tutor

Varsity Tutors
Laredo, TX
01.2022 - Current
  • Provided individualized instruction to students to help them understand difficult concepts.
  • Evaluated student performance and provided feedback to help them improve.
  • Encouraged students to ask questions and explore new ideas.
  • Created and maintained a positive learning environment to help students succeed.
  • Provide one-on-one and group tutoring sessions in English, literature, and writing.
  • Assist students in improving comprehension, essay writing, and critical reading skills.
  • Utilize virtual tools to create an engaging and effective online learning experience.
  • Proofread and edit academic content to ensure clarity, coherence, and grammatical accuracy.

Weekend Front Desk Support

La Frontera Nursing and Rehabilitation
Laredo, TX
10.2024 - 04.2025
  • Provided detailed information about services and promotions to customers resulting in increased engagement.
  • Ensured the front desk area was always presentable and organized for a professional impression on visitors.
  • Provide front desk support, manage visitor interactions, and maintain a professional, welcoming environment.
  • Handle incoming calls, schedule appointments, and assist in daily operations.
  • Demonstrate strong time management and multitasking skills in a fast-paced setting.
  • Streamlined front desk procedures to improve efficiency and reduce waiting times for customers.
  • Provided administrative support by maintaining accurate records and databases.
  • Adhered to security protocols and emergency procedures to maintain a safe environment for guests and staff.

Special Education Teacher Assistant

Matias De llano elementary school
Laredo, TX
08.2023 - 05.2024
  • Provided individualized academic and behavioral support to students with diverse learning needs, including those with autism, ADHD, dyslexia, and physical disabilities.
  • Worked closely with the lead Special Education teacher to implement Individualized Education Programs (IEPs) and lesson plans tailored to each student’s goals and capabilities.
  • Used positive reinforcement strategies to help manage challenging behaviors and support emotional regulation, contributing to a safe and inclusive learning environment.
  • Assisted with adapting classroom materials and assignments to accommodate students' learning styles and developmental levels.
  • Observed and recorded student progress, providing feedback to teachers, therapists, and parents to support data-driven decision-making.
  • Helped students with activities of daily living when needed, including toileting, feeding, mobility, and communication support, while preserving dignity and independence.
  • Acted as a liaison between students and teachers, ensuring that students understood instructions and felt supported during transitions and academic tasks.
  • Responded to behavioral outbursts or emotional crises with calm, trained intervention strategies to de-escalate situations and maintain classroom stability.
  • Assisted students in using assistive technologies, such as speech-to-text tools, communication boards, or specialized software.
  • Promoted an atmosphere of respect, patience, and encouragement, advocating for students' rights and fostering peer inclusion whenever possible.

Preschool Teacher's Assistant

Vivace learning center
Laredo, TX
02.2023 - 08.2023
  • Supported the lead teacher in delivering daily educational activities that nurtured early literacy, numeracy, and social-emotional skills for a classroom of 15+ preschoolers.
  • Provided one-on-one and small group guidance to help children meet developmental milestones and build classroom confidence
  • Reinforced positive behavior strategies to maintain a respectful, inclusive, and emotionally safe learning environment.
  • Prepared and sanitized classroom materials, toys, and supplies to ensure a clean, organized, and hazard-free space.
  • Supervised children during meals, outdoor play, and rest periods, promoting health, safety, and cooperative play.
  • Aided in the setup and execution of creative learning activities, including arts and crafts, music time, and sensory exploration.
  • Communicated effectively with staff and parents to support consistent routines and address individual student needs.
  • Modeled patience, kindness, and empathy throughout the day, creating a warm and supportive classroom community.

Education

Bachelor of Arts - English

Texas A&M International University
12.2024

Associate - Arts

Laredo College
12.2021

High School Diploma -

United High School
06.2019

Skills

  • Early Childhood Education Support
  • Positive Behavior Strategies
  • Classroom Safety & Organization
  • Creative Arts & Sensory Play
  • Strong Communication
  • Patience & Emotional Intelligence
  • Team Collaboration
  • Conflict Resolution
  • Meal & Hygiene Assistance
  • Child Progress Documentation
  • First Aid & CPR

Certification

  • Microsoft Excel Certification
  • Visual Design Using Adobe Photoshop Certification
  • Substitute Teacher Certification
  • CPR Certification
  • CSI Certification
  • Dealing with Disruptive Behavior Certification
  • Emergency Preparedness
  • Cybersecurity Awareness Training
  • Infectious Diseases Certification
  • Elder Justice Certification
  • Caring for the Dementia Patient Certification
  • Fall Prevention Certification

References

  • Erika Cavazos, ecavazos@joejacksonfuneralchapels.com, (956) 722-8850
  • Ricardo Sosa, rsosa@joejacksonfuneralchapels.com, (956) 722-8850
  • Rosario Arellano, rarellano@joejacksonfuneralchapels.com, (956) 722-8850

Timeline

Weekend Front Desk Support

La Frontera Nursing and Rehabilitation
10.2024 - 04.2025

Content Writer/ Secretary

Joe Jackson Funeral Chapels
12.2023 - Current

Special Education Teacher Assistant

Matias De llano elementary school
08.2023 - 05.2024

Preschool Teacher's Assistant

Vivace learning center
02.2023 - 08.2023

Tutor

Varsity Tutors
01.2022 - Current

Bachelor of Arts - English

Texas A&M International University

Associate - Arts

Laredo College

High School Diploma -

United High School

Similar Profiles

CREATE PROFILE