Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ashley Benitez

El Cajon,CA

Summary

Professional with experience in customer service leadership, prepared for this role. Skilled in team collaboration, conflict resolution, and driving performance improvement. Strong focus on achieving results and adapting to changing needs. Known for reliability, communication skills, and fostering positive team environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bulk Manager

Frazier Farms
01.2023 - Current
  • Ensure financial accuracy by reconciling discrepancies between invoices and purchases orders and maintaining organized records for records for audits and reporting.
  • Enhanced operational efficiency and customer satisfaction through the implementation of process improvements and effective problem-solving strategies
  • Proactively resolved customer issues by identifying root causes and implementing effective solutions.


Team Lead

Walamrt
10.2022 - 01.2023
  • Led team in executing daily operational tasks, ensuring compliance with company policies and procedures.
  • Implemented training programs for new hires, resulting in faster onboarding and adaptation to workflows.
  • Monitored adherence to safety regulations,fostering a secure work environment for all employees.
  • collaborated with cross-functional teams to improve service as a role model by consistency upholding company vales.
  • Analyzed complex problems to develop effective and efficient solutions.

Manager

Sprouts Farmer Market
06.2015 - 09.2022
  • Oversaw daily store operations, ensuring adherence to quality and safety standards.
  • Trained and mentored team members, enhancing skills and promoting a collaborative environment.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Developed staff schedules, balancing operational needs with employee availability for efficiency and monitored call-outs.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Analyzed customer requirements and translated them into effective product strategies.

Education

Certified Medical Assistant

Western Medical Training Center
San Diego
07-2025

Grossmont Adult Education
El Cajon
06-2025

Dental Assistant

UEI College
San Diego, CA
08-2012

Skills

  • Superior customer service
  • Personnel training and leadership
  • Time management
  • Relationship building
  • Project planning

Certification

CPR certified

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Bulk Manager

Frazier Farms
01.2023 - Current

Team Lead

Walamrt
10.2022 - 01.2023

Manager

Sprouts Farmer Market
06.2015 - 09.2022

Certified Medical Assistant

Western Medical Training Center

Grossmont Adult Education

Dental Assistant

UEI College

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