Hi, I’m
Ashley Benson
Reno ,Nv
Summary
Motivated individual with experience in administrative operations, strategic planning, sourcing, purchasing, sales, managing correspondence, customer service, reports, documents, coordinating meetings and travel, updating and managing QuickBooks, handling payroll, maintaining schedules and events, and confirming appointments. Seeking to expand knowledge as an assistant director to gain a deeper understanding of various business aspects. Professional with a positive attitude and strong problem-solving skills. Skilled in traffic safety management, including construction. Authorized to work in the US for any employer.
Overview
13
years of professional experience
1
Certification
Work History
Cox Communications
Sales Associate
10.2024 - 07.2025
Job overview
- Delivered exceptional customer service, enhancing overall shopping experience and fostering client loyalty.
- Managed inventory levels, ensuring stock availability while minimizing excess through effective organization.
- Trained new associates on sales techniques, product knowledge, and company policies to maintain team efficiency.
- Utilized point-of-sale systems to process transactions accurately and efficiently, improving checkout times.
- Analyzed customer feedback to identify trends and recommend adjustments for improved service delivery.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
Regal Heights Rehabilitation & Nursing Center
House Manager
01.2023 - 03.2024
Job overview
- Supported adults with disabilities and disorders through daily care and assistance.
- Planned meal prep according to diet requirements.
- Ensured compliance between state regulations and social worker requirements.
- Coordinated activities and programs that promoted physical, emotional, and social engagement for residents.
- Monitored inventory levels of medical supplies and equipment, reducing waste through effective procurement strategies.
- Fostered relationships with families and stakeholders to ensure transparency and satisfaction regarding resident care.
- Oversaw budget to manage expenditures and control costs.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
LaborMAX Staffing
Construction Laborer
10.2021 - 01.2024
Job overview
- Managed setup and breakdown of construction safety sites for companies like Union Pacific, Arizona Pipeline, Ark Earth Movers, and Road Safe.
- Mentored junior laborers on best practices for safety and task execution.
- Identified process improvements that enhanced workflow and reduced downtime on site.
- Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
- Observed safety regulations on job sites to minimize accidents.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Improved worksite safety by consistently adhering to company protocols and guidelines.
Est Enterprises LLC / YPT Enterprises LLC / The Grow shop
Assistant Clinic Director
10.2019 - 05.2021
Job overview
- Ensured HIPAA compliance through document management and supported CPA audits with accurate record-keeping.
- Facilitated organization and dismantling of vendor sessions.
- Guaranteed precise handling of payments and co-pays in alignment with chart requirements.
- Coordinated all aspects of marketing.
- Handled financial documentation for physicians.
- Enhanced patient experience by diligently following up on treatment outcomes.
- Administered payroll functions for staff.
- Coordinated travel arrangements and hotel accommodations.
- Assessed staffing needs, hired qualified personnel, and provided ongoing professional development opportunities for all team members.
- Managed budgets and resources to ensure financial stability while maintaining high-quality services.
LE Spice restaurant and bakery
Chef Manager
01.2017 - 10.2019
Job overview
- I assisted in the daily productions up to restaurants. Under my Chef as well as the owners guidelines.
- I worked with the owners of the restaurants. I assisted with design as well as shopping for restaurant and inventory. The design of new specials and advertising of new menus. I takes all inventory, sales, time management, food preparation for the week and weekends. I train new prep line cooks. I worked both restaurants during the week. One of the restaurants is a brunch location. The other restaurant was our fine dining at night. I worked very closely with the top Chef in achieving all recipes and designs accurately. Maintaining OSHA regulations for food, regulation, and health, safety and sanitation.
The Grow Shop Hydroponics
Assistant
03.2016 - 01.2017
Job overview
- Managed and maintained financial records for four companies, including document and contract preparation for shareholders.
- Developed standard operating procedures for store operations, streamlining workflows and increasing productivity.
- Facilitated training sessions for new staff, promoting knowledge sharing and operational efficiency.
- Coordinated product displays, improving visual merchandising to attract customer attention.
- Assisted in inventory management, ensuring stock levels met demand and minimizing discrepancies.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
VITAL CARE
Receptionist
01.2013 - 04.2016
Job overview
- Ensured confidentiality for patients and doctors in compliance with HIPAA Privacy Rule, managed sleep study tests, and filled orders for oxygen tanks and CPAP equipment.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted with planning office events and meetings for smooth execution.
- Streamlined invoice processing to ensure timely payments and financial operations.
- Improved office organization with meticulous management of appointment scheduling and client databases.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- Supported company correspondence by drafting and distributing memos and emails.
Education
Milan institute of cosmetologyReno, NV
Cosmetology
11.2012
Sparks High SchoolSparks, NV
G.E.D
12.2009
Skills
- QuickBooks (3 years)
- Event Planning (10 years)
- Leadership (10 years)
- Profit & Loss (2 years)
- HIPAA (6 years)
- Analysis skills (3 years)
- Administrative Assistant (8 years)
- Microsoft Office (5 years)
- Restaurant Management (6 years)
- Word Processing (10 years)
- Excel (4 years)
- Stocking (2 years)
- Presentation skills (3 years)
- Data Entry (7 years)
- Documentation review (2 years)
- Construction Management (1 year)
- Payroll (2 years)
- Strategic Planning (2 years)
- Front desk (3 years)
- Customer service (10 years)
- Citrix (2 years)
- Time management (10 years)
- Sourcing (1 year)
- Quickbooks (3 years)
- Payroll (3 years)
- Cooking (10 years)
- Construction (4 years)
- Project Management (2 years)
- Outlook (3 years)
- Money handling
- Outgoing personality
- Relationship building
- Exceptional customer service
- Goal oriented
- Reliable and punctual
- Problem-solving
- Multi-tasking strength
- Listening skills
- Time management
- Teamwork and collaboration
- Problem-solving skills
- Customer service
- Sales expertise
- Product sales
- Customer needs assessment
- Complex Problem-solving
- Sales strategies
- POS system operation
- Meeting deadlines
- Upselling
- Professional demeanor
- Retail store operations
- Cleaning techniques
- Guest relations
- Payment processing
- Strategic planning
- Inventory tracking
- Building rapport
- Policy and procedure adherence
- Merchandise display
- Order processing
- Brand promotion
- Negotiation tactics
- Shipment processing
- Promotional support
- Product demonstrations
- CRM software proficiency
- Dining area maintenance
- Friendly and outgoing
- Verbal and written communication
- Task prioritization
- Merchandising
- Reading comprehension skills
- Goal tracking
- Financial records oversight
- Excellent communication skills
- Lead database management
- Hospitality and accommodation
Certification
- Driver's License
- CPR Certification
- Food Handler Certification
Timeline
Sales Associate
Cox Communications
10.2024 - 07.2025
House Manager
Regal Heights Rehabilitation & Nursing Center
01.2023 - 03.2024
Construction Laborer
LaborMAX Staffing
10.2021 - 01.2024
Assistant Clinic Director
Est Enterprises LLC / YPT Enterprises LLC / The Grow shop
10.2019 - 05.2021
Chef Manager
LE Spice restaurant and bakery
01.2017 - 10.2019
Assistant
The Grow Shop Hydroponics
03.2016 - 01.2017
Receptionist
VITAL CARE
01.2013 - 04.2016
Milan institute of cosmetology
Cosmetology
Sparks High School
G.E.D
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